Resolved after 46 minutes, affecting Japan (Tokyo), on November 10, 2026.
A fix has been deployed which looks to have resolved the issue, we will be continuing to monitor things to ensure continued stability.
Affected components
Update timeline
- investigating Nov 10, 2026, 01:50 PM UTC
We're observing upstream provider network connectivity issues affecting some users who's closest region is the JP region. This may result in a re-connection loop as your client attempts and fails to connect. We are working with our upstream provider to resolve these issues.
- monitoring Nov 10, 2026, 02:13 PM UTC
A fix has been deployed which looks to have resolved the issue, we will be continuing to monitor things to ensure continued stability.
- resolved Nov 10, 2026, 02:37 PM UTC
This incident has been resolved.
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