Voxtelesys incident

Messaging Webhook Delivery Failures

Minor Resolved View vendor source →

Voxtelesys experienced a minor incident on May 22, 2025 affecting SMS Messaging and MMS Messaging, lasting 1h 27m. The incident has been resolved; the full update timeline is below.

Started
May 22, 2025, 07:34 PM UTC
Resolved
May 22, 2025, 09:02 PM UTC
Duration
1h 27m
Detected by Pingoru
May 22, 2025, 07:34 PM UTC

Affected components

SMS MessagingMMS Messaging

Update timeline

  1. monitoring May 22, 2025, 07:34 PM UTC

    Our Operations team identified an elevated failure rate affecting messaging MO and DLR webhook deliveries. Upon detection, our Engineering team was promptly engaged and implemented a fix. Webhook deliveries are now completing successfully. We will continue to monitor the situation to ensure continued stability.

  2. resolved May 22, 2025, 09:02 PM UTC

    Monitoring continues to show stability. This incident has been resolved.