Voximplant incident

We are currently experiencing issues with sending HSM templates in messengers for users with the Agent role in Voximplant Kit within the US region.

Resolved after 13 hours 44 minutes, affecting Messaging and Control panel and 1 more, on July 15, 2026.

investigating Jul 15, 2026, 09:40 PM UTC

We are currently investigating this issue.

Started
Jul 15, 2026, 08:25 AM UTC
Resolved
Jul 15, 2026, 10:10 PM UTC
Duration
13h 44m
Detected by Pingoru
Jul 15, 2026, 08:25 AM UTC

Affected components

MessagingControl panelWorkspace

Update timeline

  1. investigating Jul 15, 2026, 09:40 PM UTC

    We are currently investigating this issue.

  2. resolved Jul 15, 2026, 10:15 PM UTC

    This incident has been resolved.

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