Voximplant incident

Outage: PSTN connectivity - inbound, PSTN connectivity - outbound

Resolved after 3 hours 7 minutes, affecting PSTN inbound and PSTN connectivity - outbound and 1 more, on October 23, 2026.

investigating Oct 23, 2026, 04:46 AM UTC

We are observing an incident affecting the establishment and routing of inbound calls in the Kazakhstan. Users may experience a partial degradation of inbound voice services, with potential routing failures for calls originating from mobile and fixed-line networks (PSTN). We are observing an incident affecting outbound call establishment and routing in the Kazakhstan region. A partial degradation of outbound voice services is being observed, which may result in call routing failures to mobile and fixed-line networks (PSTN).

Started
Oct 23, 2026, 04:46 AM UTC
Resolved
Oct 23, 2026, 07:54 AM UTC
Duration
3h 7m
Detected by Pingoru
Oct 23, 2026, 04:46 AM UTC

Affected components

PSTN inboundPSTN connectivity - outboundPSTN connectivity - inboundPSTN outbound

Update timeline

  1. investigating Oct 23, 2026, 04:46 AM UTC

    We are observing an incident affecting the establishment and routing of inbound calls in the Kazakhstan. Users may experience a partial degradation of inbound voice services, with potential routing failures for calls originating from mobile and fixed-line networks (PSTN). We are observing an incident affecting outbound call establishment and routing in the Kazakhstan region. A partial degradation of outbound voice services is being observed, which may result in call routing failures to mobile and fixed-line networks (PSTN).

  2. resolved Oct 23, 2026, 07:54 AM UTC

    This incident has been resolved.

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