Voximplant Outage History

Voximplant is up right now

Voximplant had 63 outages in the last 2 years totaling 71h 50m of downtime — averaging 2.6 incidents per month.

There were 63 Voximplant outages since October 30, 2025 totaling 71h 50m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.voximplant.com

Minor June 16, 2026

We are currently experiencing issues with incoming and outgoing calls in the RU region. Some calls may fail to connect or be dropped. Our engineering team is investigating the issue.

Detected by Pingoru
Jun 16, 2026, 04:45 PM UTC
Resolved
Jun 16, 2026, 05:32 PM UTC
Duration
47m
Affected: SIP inboundSIP inboundSIP connectivity
Timeline · 2 updates
  1. identified Jun 16, 2026, 02:12 PM UTC

    We are currently experiencing issues with incoming and outgoing calls in the RU region. Some calls may fail to connect or be dropped. Our engineering team is investigating the issue.

  2. resolved Jun 16, 2026, 02:52 PM UTC

    This incident has been resolved.

Read the full incident report →

Major June 10, 2026

Unable to answer calls on the softphone, status issues

Detected by Pingoru
Jun 10, 2026, 10:09 AM UTC
Resolved
Jun 10, 2026, 10:17 AM UTC
Duration
8m
Affected: PSTN inboundSIP inboundAgent campaignsSoftphone
Timeline · 2 updates
  1. investigating Jun 10, 2026, 10:49 AM UTC

    We are currently investigating this issue.

  2. resolved Jun 10, 2026, 10:50 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice June 9, 2026

Degraded Performance: Voximplant Kit and Voximplant Platform

Detected by Pingoru
Jun 09, 2026, 02:10 PM UTC
Resolved
Jun 09, 2026, 02:10 PM UTC
Duration
—
Affected: PSTN inboundCall EngineSIP inboundPSTN connectivity - outboundPSTN connectivity - inboundPSTN outboundSIP connectivitySIP outboundACDSoftphoneCTI
Timeline · 1 update
  1. resolved Jun 09, 2026, 02:10 PM UTC

    We are observing degraded performance of Voximplant Kit and Platform in the RU region. Users may experience slow page loading and increased server response times. Our team is working on stabilization.

Read the full incident report →

Minor June 9, 2026

Performance Issues in RU Region

Detected by Pingoru
Jun 09, 2026, 01:38 PM UTC
Resolved
Jun 09, 2026, 01:57 PM UTC
Duration
18m
Affected: Robotic campaignsRobotic campaignsAgent campaignsAgent campaignsPDS
Timeline · 2 updates
  1. investigating Jun 09, 2026, 03:41 PM UTC

    We are observing degraded performance of Voximplant Kit and Platform in the RU region. Users may experience slow page loading and increased server response times. Our team is working on stabilization.

  2. resolved Jun 09, 2026, 03:59 PM UTC

    This incident has been resolved.

Read the full incident report →

Major May 29, 2026

Difficulties in the operation of Platform and KIT in RU region (slow loading, long server response times during calls, status failures).

Detected by Pingoru
May 29, 2026, 08:02 AM UTC
Resolved
May 29, 2026, 08:25 AM UTC
Duration
22m
Affected: PSTN inboundSIP inboundPSTN connectivity - outboundPSTN connectivity - inboundPSTN outboundSIP connectivitySIP outboundAgent campaignsACDPDSControl panelControl panel
Timeline · 2 updates
  1. investigating May 29, 2026, 09:26 AM UTC

    We are currently investigating this issue.

  2. resolved May 29, 2026, 09:28 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 27, 2026

Partial unavailability of vox and kit services in RU region

Detected by Pingoru
May 27, 2026, 12:24 PM UTC
Resolved
May 27, 2026, 12:50 PM UTC
Duration
26m
Affected: Control panelControl panelControl panelAPIWorkspaceWorkspacePublic APIPublic API
Timeline · 2 updates
  1. investigating May 27, 2026, 12:41 PM UTC

    We are currently investigating this issue.

  2. resolved May 27, 2026, 01:50 PM UTC

    This incident has been resolved.

Read the full incident report →

Major May 20, 2026

Increased API request response times in RU region

Detected by Pingoru
May 20, 2026, 03:33 PM UTC
Resolved
May 20, 2026, 05:44 PM UTC
Duration
2h 10m
Affected: API
Timeline · 5 updates
  1. investigating May 20, 2026, 07:14 PM UTC

    We are currently investigating this issue.

  2. investigating May 20, 2026, 07:16 PM UTC

    We are continuing to investigate this issue.

  3. investigating May 20, 2026, 07:18 PM UTC

    We are continuing to investigate this issue.

  4. investigating May 20, 2026, 07:28 PM UTC

    We are continuing to investigate this issue.

  5. resolved May 20, 2026, 07:29 PM UTC

    This incident has been resolved.

Read the full incident report →

Major May 17, 2026

Some incoming and outgoing calls in Russia may not go through successfully

Detected by Pingoru
May 17, 2026, 04:50 AM UTC
Resolved
May 17, 2026, 05:15 AM UTC
Duration
25m
Affected: PSTN inboundPSTN inboundPSTN connectivity - outboundPSTN connectivity - inboundPSTN outboundPSTN outboundRobotic campaignsRobotic campaignsCall listsAgent campaignsAgent campaignsPDS
Timeline · 2 updates
  1. investigating May 17, 2026, 05:41 AM UTC

    We are currently investigating this issue.

  2. resolved May 17, 2026, 06:01 AM UTC

    This incident has been resolved.

Read the full incident report →

Major May 6, 2026

Intermittent issues with calls are being observed in Russia

Detected by Pingoru
May 06, 2026, 08:30 AM UTC
Resolved
May 06, 2026, 10:57 AM UTC
Duration
2h 27m
Affected: PSTN inboundPSTN inboundPSTN connectivity - outboundPSTN connectivity - inboundPSTN outboundPSTN outbound
Timeline · 2 updates
  1. investigating May 06, 2026, 10:50 AM UTC

    We are currently investigating this issue.

  2. resolved May 06, 2026, 11:47 AM UTC

    This incident has been resolved.

Read the full incident report →

Major May 6, 2026

Some incoming and outgoing calls to Russian numbers may not go through.

Detected by Pingoru
May 06, 2026, 04:05 AM UTC
Resolved
May 06, 2026, 06:10 AM UTC
Duration
2h 5m
Affected: PSTN inboundPSTN connectivity - outboundPSTN connectivity - inboundPSTN outbound
Timeline · 3 updates
  1. investigating May 06, 2026, 04:42 AM UTC

    We are currently investigating this issue.

  2. monitoring May 06, 2026, 06:08 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 07, 2026, 04:28 AM UTC

    This incident has been resolved.

Read the full incident report →

Major May 6, 2026

HTTP requests configured in the call script using NET methods periodically do not trigger in Russia, with the error: Code: -8. Error: Resolving timed out

Detected by Pingoru
May 06, 2026, 02:19 AM UTC
Resolved
May 06, 2026, 10:19 AM UTC
Duration
7h 59m
Affected: APIPublic APIPublic API
Timeline · 2 updates
  1. investigating May 06, 2026, 09:58 AM UTC

    We are currently investigating this issue.

  2. resolved May 06, 2026, 01:45 PM UTC

    This incident has been resolved.

Read the full incident report →

Major April 23, 2026

Problem with switching operator statuses for some customers in the US region

Detected by Pingoru
Apr 23, 2026, 06:40 PM UTC
Resolved
Apr 23, 2026, 06:55 PM UTC
Duration
15m
Affected: Agent campaignsACDSoftphonePDS
Timeline · 3 updates
  1. investigating Apr 23, 2026, 06:53 PM UTC

    We are currently investigating this issue.

  2. monitoring Apr 23, 2026, 07:11 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 23, 2026, 07:52 PM UTC

    This incident has been resolved.

Read the full incident report →

Major April 20, 2026

There are difficulties observed with the kit operation in the US region

Detected by Pingoru
Apr 20, 2026, 05:02 PM UTC
Resolved
Apr 20, 2026, 05:43 PM UTC
Duration
41m
Affected: PSTN inboundSIP inboundPSTN outboundSIP outboundRobotic campaignsAgent campaignsMessagingSoftphoneHistorical statisticsLive statisticsControl panelWebchatCloud functionsIntegrationsWorkspaceReportsCallbacksCTIActive dialogsScenario execution correctnessPublic API
Timeline · 2 updates
  1. investigating Apr 20, 2026, 05:20 PM UTC

    We are currently investigating this issue.

  2. resolved Apr 20, 2026, 06:41 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 15, 2026

Some incoming and outgoing calls from Moscow numbers may not go through periodically

Detected by Pingoru
Apr 15, 2026, 08:00 AM UTC
Resolved
Apr 16, 2026, 02:20 PM UTC
Duration
1d 6h
Affected: PSTN inboundPSTN inboundPSTN connectivity - outboundPSTN connectivity - inboundPSTN outboundPSTN outbound
Timeline · 2 updates
  1. investigating Apr 17, 2026, 06:39 AM UTC

    We are currently investigating this issue.

  2. resolved Apr 17, 2026, 06:40 AM UTC

    This incident has been resolved.

Read the full incident report →

Major April 8, 2026

Difficulties in the operation of Platform and KIT in the US and EU regions (slow loading, long server response times during calls, and 408 errors when placing calls)

Detected by Pingoru
Apr 08, 2026, 10:07 PM UTC
Resolved
Apr 09, 2026, 02:45 AM UTC
Duration
4h 37m
Affected: PSTN inboundPSTN inboundSIP inboundSIP inboundPSTN connectivity - outboundPSTN connectivity - outboundPSTN connectivity - inboundPSTN connectivity - inboundPSTN outboundPSTN outboundSIP connectivitySIP connectivitySIP outboundSIP outbound
Timeline · 2 updates
  1. investigating Apr 09, 2026, 01:48 AM UTC

    We are currently investigating this issue.

  2. resolved Apr 09, 2026, 03:35 AM UTC

    This incident has been resolved.

Read the full incident report →