Voximplant Outage History

Voximplant is up right now

There were 26 Voximplant outages since February 4, 2026 totaling 160h 37m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.voximplant.com

Major April 23, 2026

Problem with switching operator statuses for some customers in the US region

Detected by Pingoru
Apr 23, 2026, 06:40 PM UTC
Resolved
Apr 23, 2026, 06:55 PM UTC
Duration
15m
Affected: Agent campaignsACDSoftphonePDS
Timeline · 3 updates
  1. investigating Apr 23, 2026, 06:53 PM UTC

    We are currently investigating this issue.

  2. monitoring Apr 23, 2026, 07:11 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 23, 2026, 07:52 PM UTC

    This incident has been resolved.

Read the full incident report →

Major April 20, 2026

There are difficulties observed with the kit operation in the US region

Detected by Pingoru
Apr 20, 2026, 05:02 PM UTC
Resolved
Apr 20, 2026, 05:43 PM UTC
Duration
41m
Affected: PSTN inboundSIP inboundPSTN outboundSIP outboundRobotic campaignsAgent campaignsMessagingSoftphoneHistorical statisticsLive statisticsControl panelWebchatCloud functionsIntegrationsWorkspaceReportsCallbacksCTIActive dialogsScenario execution correctnessPublic API
Timeline · 2 updates
  1. investigating Apr 20, 2026, 05:20 PM UTC

    We are currently investigating this issue.

  2. resolved Apr 20, 2026, 06:41 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 15, 2026

Some incoming and outgoing calls from Moscow numbers may not go through periodically

Detected by Pingoru
Apr 15, 2026, 08:00 AM UTC
Resolved
Apr 16, 2026, 02:20 PM UTC
Duration
1d 6h
Affected: PSTN inboundPSTN inboundPSTN connectivity - outboundPSTN connectivity - inboundPSTN outboundPSTN outbound
Timeline · 2 updates
  1. investigating Apr 17, 2026, 06:39 AM UTC

    We are currently investigating this issue.

  2. resolved Apr 17, 2026, 06:40 AM UTC

    This incident has been resolved.

Read the full incident report →

Major April 8, 2026

Difficulties in the operation of Platform and KIT in the US and EU regions (slow loading, long server response times during calls, and 408 errors when placing calls)

Detected by Pingoru
Apr 08, 2026, 10:07 PM UTC
Resolved
Apr 09, 2026, 02:45 AM UTC
Duration
4h 37m
Affected: PSTN inboundPSTN inboundSIP inboundSIP inboundPSTN connectivity - outboundPSTN connectivity - outboundPSTN connectivity - inboundPSTN connectivity - inboundPSTN outboundPSTN outboundSIP connectivitySIP connectivitySIP outboundSIP outbound
Timeline · 2 updates
  1. investigating Apr 09, 2026, 01:48 AM UTC

    We are currently investigating this issue.

  2. resolved Apr 09, 2026, 03:35 AM UTC

    This incident has been resolved.

Read the full incident report →

Major March 23, 2026

Very slow platform response or it returns a 502 Bad Gateway

Detected by Pingoru
Mar 23, 2026, 11:00 AM UTC
Resolved
Mar 23, 2026, 11:55 AM UTC
Duration
55m
Affected: Control panelControl panelControl panelControl panelControl panel
Timeline · 4 updates
  1. investigating Mar 23, 2026, 12:13 PM UTC

    We are currently investigating this issue.

  2. investigating Mar 23, 2026, 12:13 PM UTC

    We are continuing to investigate this issue.

  3. investigating Mar 23, 2026, 03:36 PM UTC

    We are continuing to investigate this issue.

  4. resolved Mar 23, 2026, 03:36 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 17, 2026

Periodic slow loading of KIT in the US region.

Detected by Pingoru
Mar 17, 2026, 04:40 PM UTC
Resolved
Mar 17, 2026, 11:40 PM UTC
Duration
6h 59m
Affected: Workspace
Timeline · 2 updates
  1. investigating Mar 18, 2026, 06:12 AM UTC

    We are currently investigating this issue.

  2. resolved Mar 18, 2026, 06:15 AM UTC

    This incident has been resolved.

Read the full incident report →

Major March 16, 2026

Slow loading of the personal account; occasional 502 errors in the RU region

Detected by Pingoru
Mar 16, 2026, 10:40 AM UTC
Resolved
Mar 16, 2026, 11:48 AM UTC
Duration
1h 8m
Affected: WebsiteWorkspaceWorkspace
Timeline · 3 updates
  1. investigating Mar 16, 2026, 11:20 AM UTC

    We are currently investigating this issue.

  2. investigating Mar 16, 2026, 11:22 AM UTC

    We are continuing to investigate this issue.

  3. resolved Mar 16, 2026, 01:36 PM UTC

    This incident has been resolved.

Read the full incident report →

Major March 10, 2026

HubSpot integration issues

Detected by Pingoru
Mar 10, 2026, 03:30 PM UTC
Resolved
Mar 10, 2026, 09:09 PM UTC
Duration
5h 38m
Affected: WebchatIntegrationsIntegrations
Timeline · 4 updates
  1. investigating Mar 10, 2026, 08:16 PM UTC

    We are currently investigating this issue.

  2. investigating Mar 11, 2026, 07:21 AM UTC

    We are continuing to investigate this issue.

  3. investigating Mar 11, 2026, 07:21 AM UTC

    We are continuing to investigate this issue.

  4. resolved Mar 12, 2026, 06:46 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 24, 2026

Scenario execution

Detected by Pingoru
Feb 24, 2026, 12:36 PM UTC
Resolved
Feb 26, 2026, 11:34 AM UTC
Duration
1d 22h
Affected: Call EngineCall EngineCall EngineCall EngineCall Engine
Timeline · 2 updates
  1. investigating Mar 02, 2026, 07:08 AM UTC

    Some sessions fail with the error VE - JS error: callback isn't a function or a compilable string.

  2. resolved Mar 02, 2026, 07:09 AM UTC

    This incident has been resolved.

Read the full incident report →

Major February 10, 2026

The problem with the calls for US region.

Detected by Pingoru
Feb 10, 2026, 11:30 PM UTC
Resolved
Feb 11, 2026, 12:42 AM UTC
Duration
1h 11m
Affected: PSTN connectivity - outboundPSTN connectivity - inboundSIP connectivity
Timeline · 3 updates
  1. investigating Feb 11, 2026, 01:06 AM UTC

    We are currently investigating this issue.

  2. investigating Feb 11, 2026, 01:07 AM UTC

    We are continuing to investigate this issue.

  3. resolved Feb 11, 2026, 01:09 AM UTC

    This incident has been resolved.

Read the full incident report →

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