Voximplant Outage History
Voximplant is up right nowPingoru has recorded 125 incidents for Voximplant: 125 in the last 12 months and 48 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 9 | 45 of 720 (6%) |
| May 2026 | 11 | 20 of 744 (3%) |
| June 2026 | 8 | 104 of 720 (14%) |
| July 2026 | 12 | 161 of 744 (22%) |
| August 2026 | 7 | 299 of 744 (40%) |
| September 2026 | 9 | 112 of 720 (16%) |
| October 2026 | 25 | 375 of 541 (69%) |
Incidents, newest first
Major October 23, 2026 Сбой: Статистика в реальном времени, Отчёты 1h 11m Live statistics, Reports
Started Oct 23, 2026, 07:56 AM UTC· resolved Oct 23, 2026, 09:07 AM UTC
- investigating Oct 23, 2026, 08:03 AM UTC
Мониторинг и статистика реального времени в Voximplant Kit не обновляются корректно в регионе Russia. Дашборды супервизоров могут показывать устаревшие данные. Генерация отчётов в Voximplant Kit испытывает проблемы в регионе Russia. Некоторые отчёты могут не формироваться или содержать неполные данные.
- resolved Oct 23, 2026, 09:39 AM UTC
This incident has been resolved.
Major October 22, 2026 Outage: PSTN connectivity - inbound, PSTN connectivity - outbound 20h 23m PSTN inbound, PSTN connectivity - outbound, PSTN connectivity - inbound, PSTN outbound
Started Oct 22, 2026, 11:20 AM UTC· resolved Oct 23, 2026, 07:43 AM UTC
- investigating Oct 23, 2026, 04:46 AM UTC
We are observing an incident affecting the establishment and routing of inbound calls in the Kazakhstan. Users may experience a partial degradation of inbound voice services, with potential routing failures for calls originating from mobile and fixed-line networks (PSTN). We are observing an incident affecting outbound call establishment and routing in the Kazakhstan region. A partial degradation of outbound voice services is being observed, which may result in call routing failures to mobile and fixed-line networks (PSTN).
- resolved Oct 23, 2026, 07:54 AM UTC
This incident has been resolved.
Minor October 21, 2026 Degradation: SIP connectivity 42m SIP connectivity
Started Oct 21, 2026, 05:12 PM UTC· resolved Oct 21, 2026, 05:55 PM UTC
- investigating Oct 21, 2026, 06:15 PM UTC
We are observing an incident affecting call establishment and routing across SIP trunks and softphones in the US region. Users may experience a partial degradation of SIP-based voice services.
- resolved Oct 21, 2026, 07:31 PM UTC
This incident has been resolved.
Minor October 20, 2026 Degradation: Workspace (Kit) 1h 35m Workspace
Started Oct 20, 2026, 11:39 PM UTC· resolved Oct 21, 2026, 01:15 AM UTC
- investigating Oct 20, 2026, 11:39 PM UTC
Some users in the KIT workspace are experiencing issues with status changes and status display in the Mexico region. Our engineers are deploying a fix.
- resolved Oct 21, 2026, 05:03 PM UTC
This incident has been resolved.
Minor October 20, 2026 Деградация: Рабочее место оператора (Kit) 10h 42m Workspace
Started Oct 20, 2026, 05:41 PM UTC· resolved Oct 21, 2026, 04:24 AM UTC
- investigating Oct 20, 2026, 05:41 PM UTC
Пользователи могут испытывать проблемы со сменой статуса и приемом вызовов через веб-софтфон Voximplant Kit в регионе Russia. Инженеры работают над исправлением.
- resolved Oct 21, 2026, 04:24 AM UTC
This incident has been resolved.
Major October 20, 2026 Сбой: Рабочее место оператора (Kit) 1s Workspace
Started Oct 20, 2026, 12:59 PM UTC· resolved Oct 20, 2026, 12:59 PM UTC
- investigating Oct 20, 2026, 12:59 PM UTC
Некоторые операторы не могут войти в рабочее место Voximplant Kit в регионе Russia 2, наблюдаем ошибки при подключении к сервисам. Обновление: проблема устранена. Все сервисы работают в штатном режиме. Приносим извинения за неудобства.
- resolved Oct 20, 2026, 12:59 PM UTC
This incident has been resolved.
Minor October 20, 2026 Деградация: Панель управления (Kit) 2h 16m Control panel, Control panel
Started Oct 20, 2026, 12:55 PM UTC· resolved Oct 20, 2026, 03:12 PM UTC
- investigating Oct 20, 2026, 12:55 PM UTC
Наблюдаются частичные проблемы с загрузкой записей разговоров и логов звонков в Voximplant Kit в регионе Russia. Пользователи могут столкнуться с медленной загрузкой ЗР или ошибками при просмотре логов.
- resolved Oct 23, 2026, 05:59 AM UTC
This incident has been resolved.
Minor October 20, 2026 Деградация: PSTN connectivity - outbound 1d 4h PSTN connectivity - outbound, PSTN outbound
Started Oct 20, 2026, 03:36 AM UTC· resolved Oct 21, 2026, 08:23 AM UTC
- investigating Oct 21, 2026, 08:10 AM UTC
Мы фиксируем проблемы с установлением и маршрутизацией исходящих вызовов в регионе Russia. Пользователи могут столкнуться с частичной деградация сервиса исходящей связи: возможны сбои при вызовах на мобильные и стационарные сети (PSTN).
- resolved Oct 21, 2026, 09:11 AM UTC
This incident has been resolved.
Minor October 16, 2026 Деградация: Панель управления (Kit), Рабочее место оператора (Kit) 1s Control panel, Workspace
Started Oct 16, 2026, 08:31 AM UTC· resolved Oct 16, 2026, 08:31 AM UTC
- investigating Oct 16, 2026, 08:31 AM UTC
Некоторые операторы не могут войти в рабочее место Voximplant Kit, либо наблюдают долгую загрузку на Node 4. Инженеры работают над исправлением.
- resolved Oct 16, 2026, 08:31 AM UTC
This incident has been resolved.
Minor October 15, 2026 Деградация: PSTN connectivity - inbound, PSTN connectivity - outbound, SIP connectivity 17m PSTN inbound, PSTN connectivity - outbound, PSTN connectivity - inbound, PSTN outbound and 1 more
Started Oct 15, 2026, 02:58 PM UTC· resolved Oct 15, 2026, 03:16 PM UTC
- investigating Oct 15, 2026, 03:08 PM UTC
Мы фиксируем проблемы с установлением и маршрутизацией входящих вызовов в регионе Russia. Пользователи могут столкнуться с частичной деградация сервиса входящей связи: возможны сбои при вызовах с мобильных и стационарных сетей (из PSTN). Мы фиксируем проблемы с установлением и маршрутизацией исходящих вызовов в регионе Russia. Пользователи могут столкнуться с частичной деградация сервиса исходящей связи: возможны сбои при вызовах на мобильные и стационарные сети (PSTN). Мы фиксируем проблемы с установлением и маршрутизацией вызовов через SIP-соединения и софтфоны в регионе Russia. Пользователи могут столкнуться с частичной деградация сервиса звонков через SIP-соединение.
- resolved Oct 15, 2026, 03:19 PM UTC
This incident has been resolved.
Major October 14, 2026 Сбой: Софтфон (Softphone) 27m Softphone
Started Oct 14, 2026, 09:25 AM UTC· resolved Oct 14, 2026, 09:53 AM UTC
- investigating Oct 14, 2026, 09:25 AM UTC
Пользователи могут испытывать проблемы с регистрацией или совершением вызовов через веб-софтфон Voximplant Kit в регионе Russia.
- resolved Oct 14, 2026, 09:53 AM UTC
This incident has been resolved.
Major October 11, 2026 Частичная недоступность сервисов в зоне RU 1d 23h PSTN inbound, Call Engine, SIP inbound, PSTN connectivity - outbound and 11 more
Started Oct 11, 2026, 01:54 AM UTC· resolved Oct 13, 2026, 01:52 AM UTC
- investigating Oct 11, 2026, 01:54 AM UTC
We are currently investigating this issue.
- investigating Oct 11, 2026, 02:05 AM UTC
We are continuing to investigate this issue.
- investigating Oct 15, 2026, 08:10 AM UTC
We are continuing to investigate this issue.
- investigating Oct 15, 2026, 03:27 PM UTC
We are continuing to investigate this issue.
- investigating Oct 16, 2026, 03:11 AM UTC
We are continuing to investigate this issue.
- resolved Oct 18, 2026, 07:51 AM UTC
This incident has been resolved.
Minor October 9, 2026 Деградация: PDS (Предиктивный обзвон), Списки обзвона 56m Robotic campaigns, Call lists, Agent campaigns, PDS
Started Oct 09, 2026, 12:15 PM UTC· resolved Oct 09, 2026, 01:12 PM UTC
- investigating Oct 09, 2026, 06:10 PM UTC
Система предиктивного обзвона (PDS) испытывает трудности в регионе Russia 2. Исходящие кампании могут не инициировать вызовы или не соединять отвеченные линии с операторами. Наблюдаются проблемы с сервисом списков обзвона в регионе Russia 2. Автоматизированные списки могут не загружаться, не обновляться или не обрабатывать контакты.
- resolved Oct 09, 2026, 06:12 PM UTC
This incident has been resolved.
Minor October 9, 2026 Деградация: Биллинг / Платёжные сервисы 9d Control panel
Started Oct 09, 2026, 08:00 AM UTC· resolved Oct 18, 2026, 08:09 AM UTC
- investigating Oct 18, 2026, 08:02 AM UTC
Фиксируются неполадки в работе раздела биллинга (Platform) и отчётов по расходам в регионе Russia. Инженеры работают над устранением сбоя.
- investigating Oct 18, 2026, 08:03 AM UTC
We are continuing to investigate this issue.
Major October 7, 2026 Сбой: ACD (Распределение вызовов) 5d 3h ACD
Started Oct 07, 2026, 10:31 PM UTC· resolved Oct 13, 2026, 01:52 AM UTC
- investigating Oct 09, 2026, 01:37 PM UTC
Автоматическое распределение вызовов (ACD) испытывает сбои в регионе Russia 2. Входящие вызовы могут неправильно направляться к доступным операторам.
- monitoring Oct 15, 2026, 07:17 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 16, 2026, 10:57 AM UTC
This incident has been resolved.
Major October 7, 2026 Сбой: Панель управления (Kit), Рабочее место оператора (Kit), Мессенджеры (Kit) 5d 15h Messaging, Control panel, Workspace
Started Oct 07, 2026, 10:31 PM UTC· resolved Oct 13, 2026, 01:52 PM UTC
- investigating Oct 08, 2026, 04:35 AM UTC
В настоящее время мы фиксируем проблему в работе платформы Voximplant Kit в регионе RU2. Наблюдаются сбои при подключении, проблемы со сменой статусов операторов.
- investigating Oct 16, 2026, 06:34 AM UTC
We are continuing to investigate this issue.
- resolved Oct 18, 2026, 07:42 AM UTC
This incident has been resolved.
Major October 4, 2026 Outage: Control panel (Kit), Workspace (Kit) 45m Control panel, Workspace
Started Oct 04, 2026, 06:28 AM UTC· resolved Oct 04, 2026, 07:14 AM UTC
- investigating Oct 04, 2026, 06:28 AM UTC
We are experiencing a problem with changing statuses in the Voximplant Kit in the Kazakhstan region.
- resolved Oct 04, 2026, 07:14 AM UTC
This incident has been resolved.
Major October 3, 2026 Outage: PSTN connectivity - outbound 12m PSTN connectivity - outbound, PSTN outbound
Started Oct 03, 2026, 04:04 PM UTC· resolved Oct 03, 2026, 04:16 PM UTC
- investigating Oct 03, 2026, 04:04 PM UTC
We are currently experiencing an issue with outbound calls in the US region.
- resolved Oct 03, 2026, 04:16 PM UTC
This incident has been resolved.
Minor September 14, 2026 Degradation: Messaging (Kit) 12h Messaging
Started Sep 14, 2026, 06:00 PM UTC· resolved Sep 15, 2026, 06:00 AM UTC
- investigating Sep 14, 2026, 09:19 PM UTC
Messaging services in Voximplant Kit are experiencing issues in the Brazil region (Node 9). Text channels may be delayed or unavailable.
- resolved Sep 16, 2026, 03:57 AM UTC
This incident has been resolved.
Major September 7, 2026 Outage: SMS 22m SMS
Started Sep 07, 2026, 04:33 PM UTC· resolved Sep 07, 2026, 04:56 PM UTC
- investigating Sep 07, 2026, 04:33 PM UTC
We are experiencing issues with outbound SMS delivery in the Europe region (Node 2). Messages may be delayed or fail to send entirely.
- resolved Sep 07, 2026, 04:56 PM UTC
This incident has been resolved.
Minor September 6, 2026 Voximplant Kit campaign processing delay 1h 34m PSTN connectivity - outbound, PSTN connectivity - inbound
Started Sep 06, 2026, 06:07 PM UTC· resolved Sep 06, 2026, 07:42 PM UTC
- investigating Sep 06, 2026, 07:47 PM UTC
Мы фиксируем проблемы с установлением и маршрутизацией вызовов в регионе Russia.
- resolved Sep 06, 2026, 07:50 PM UTC
This incident has been resolved.
Minor September 3, 2026 PSTN connectivity degradation 45m PSTN connectivity - outbound, PSTN outbound, PSTN outbound
Started Sep 03, 2026, 10:36 AM UTC· resolved Sep 03, 2026, 11:22 AM UTC
- investigating Sep 03, 2026, 10:59 AM UTC
We are currently investigating this issue.
- resolved Sep 03, 2026, 11:39 AM UTC
This incident has been resolved.
Major August 30, 2026 Наблюдаются проблемы с исходящими звонками с некоторых мобильных номеров в регионе Россия. 19h 4m PSTN connectivity - outbound, PSTN outbound, PSTN outbound
Started Aug 30, 2026, 05:15 PM UTC· resolved Aug 31, 2026, 12:19 PM UTC
- investigating Aug 31, 2026, 07:14 AM UTC
We are currently investigating this issue.
- resolved Aug 31, 2026, 12:19 PM UTC
This incident has been resolved.
Major August 27, 2026 Возможны перебои в приеме входящих звонков с телефонной сети общего пользования (PSTN) во Владивостоке. 5d PSTN inbound, PSTN inbound, PSTN connectivity - inbound
Started Aug 27, 2026, 06:44 AM UTC· resolved Sep 01, 2026, 07:07 AM UTC
- investigating Aug 30, 2026, 05:12 PM UTC
We are currently investigating this issue.
- resolved Sep 01, 2026, 08:10 AM UTC
This incident has been resolved.
Minor August 26, 2026 Деградация: Звонки в ТФОП 10h 27m Whatsapp messaging
Started Aug 26, 2026, 09:30 PM UTC· resolved Aug 27, 2026, 07:58 AM UTC
- investigating Aug 27, 2026, 05:11 AM UTC
Некоторые звонки в РФ регионе могут не проходить.
- resolved Aug 27, 2026, 07:58 AM UTC
This incident has been resolved.