Voximplant Outage History

Voximplant degraded · 4 active incidents View live status →

Pingoru has recorded 123 incidents for Voximplant: 123 in the last 12 months and 46 in the last 90 days.

Source: status.voximplant.com

123incidents recorded
123last 12 months
46last 90 days
22 hourstypical duration
Incidents per month
02040AprMayJunJulAugSepOct23
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct68%
Pingoru began tracking Voximplant in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 2026945 of 720 (6%)
May 20261120 of 744 (3%)
June 20268104 of 720 (14%)
July 202612161 of 744 (22%)
August 20267299 of 744 (40%)
September 20269112 of 720 (16%)
October 202623353 of 519 (68%)

Incidents, newest first

Minor October 21, 2026 Degradation: SIP connectivity 42m SIP connectivity

Started Oct 21, 2026, 05:12 PM UTC· resolved Oct 21, 2026, 05:55 PM UTC

  1. investigating Oct 21, 2026, 06:15 PM UTC

    We are observing an incident affecting call establishment and routing across SIP trunks and softphones in the US region. Users may experience a partial degradation of SIP-based voice services.

  2. resolved Oct 21, 2026, 07:31 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 20, 2026 Degradation: Workspace (Kit) 1h 35m Workspace

Started Oct 20, 2026, 11:39 PM UTC· resolved Oct 21, 2026, 01:15 AM UTC

  1. investigating Oct 20, 2026, 11:39 PM UTC

    Some users in the KIT workspace are experiencing issues with status changes and status display in the Mexico region. Our engineers are deploying a fix.

  2. resolved Oct 21, 2026, 05:03 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 20, 2026 Деградация: Рабочее место оператора (Kit) 10h 42m Workspace

Started Oct 20, 2026, 05:41 PM UTC· resolved Oct 21, 2026, 04:24 AM UTC

  1. investigating Oct 20, 2026, 05:41 PM UTC

    Пользователи могут испытывать проблемы со сменой статуса и приемом вызовов через веб-софтфон Voximplant Kit в регионе Russia. Инженеры работают над исправлением.

  2. resolved Oct 21, 2026, 04:24 AM UTC

    This incident has been resolved.

Read the full incident report →

Major October 20, 2026 Сбой: Рабочее место оператора (Kit) 1s Workspace

Started Oct 20, 2026, 12:59 PM UTC· resolved Oct 20, 2026, 12:59 PM UTC

  1. investigating Oct 20, 2026, 12:59 PM UTC

    Некоторые операторы не могут войти в рабочее место Voximplant Kit в регионе Russia 2, наблюдаем ошибки при подключении к сервисам. Обновление: проблема устранена. Все сервисы работают в штатном режиме. Приносим извинения за неудобства.

  2. resolved Oct 20, 2026, 12:59 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 20, 2026 Деградация: PSTN connectivity - outbound 1d 4h PSTN connectivity - outbound, PSTN outbound

Started Oct 20, 2026, 03:36 AM UTC· resolved Oct 21, 2026, 08:23 AM UTC

  1. investigating Oct 21, 2026, 08:10 AM UTC

    Мы фиксируем проблемы с установлением и маршрутизацией исходящих вызовов в регионе Russia. Пользователи могут столкнуться с частичной деградация сервиса исходящей связи: возможны сбои при вызовах на мобильные и стационарные сети (PSTN).

  2. resolved Oct 21, 2026, 09:11 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 16, 2026 Деградация: Панель управления (Kit), Рабочее место оператора (Kit) 1s Control panel, Workspace

Started Oct 16, 2026, 08:31 AM UTC· resolved Oct 16, 2026, 08:31 AM UTC

  1. investigating Oct 16, 2026, 08:31 AM UTC

    Некоторые операторы не могут войти в рабочее место Voximplant Kit, либо наблюдают долгую загрузку на Node 4. Инженеры работают над исправлением.

  2. resolved Oct 16, 2026, 08:31 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 15, 2026 Деградация: PSTN connectivity - inbound, PSTN connectivity - outbound, SIP connectivity 17m PSTN inbound, PSTN connectivity - outbound, PSTN connectivity - inbound, PSTN outbound and 1 more

Started Oct 15, 2026, 02:58 PM UTC· resolved Oct 15, 2026, 03:16 PM UTC

  1. investigating Oct 15, 2026, 03:08 PM UTC

    Мы фиксируем проблемы с установлением и маршрутизацией входящих вызовов в регионе Russia. Пользователи могут столкнуться с частичной деградация сервиса входящей связи: возможны сбои при вызовах с мобильных и стационарных сетей (из PSTN). Мы фиксируем проблемы с установлением и маршрутизацией исходящих вызовов в регионе Russia. Пользователи могут столкнуться с частичной деградация сервиса исходящей связи: возможны сбои при вызовах на мобильные и стационарные сети (PSTN). Мы фиксируем проблемы с установлением и маршрутизацией вызовов через SIP-соединения и софтфоны в регионе Russia. Пользователи могут столкнуться с частичной деградация сервиса звонков через SIP-соединение.

  2. resolved Oct 15, 2026, 03:19 PM UTC

    This incident has been resolved.

Read the full incident report →

Major October 14, 2026 Сбой: Софтфон (Softphone) 27m Softphone

Started Oct 14, 2026, 09:25 AM UTC· resolved Oct 14, 2026, 09:53 AM UTC

  1. investigating Oct 14, 2026, 09:25 AM UTC

    Пользователи могут испытывать проблемы с регистрацией или совершением вызовов через веб-софтфон Voximplant Kit в регионе Russia.

  2. resolved Oct 14, 2026, 09:53 AM UTC

    This incident has been resolved.

Read the full incident report →

Major October 11, 2026 Частичная недоступность сервисов в зоне RU 1d 23h PSTN inbound, Call Engine, SIP inbound, PSTN connectivity - outbound and 11 more

Started Oct 11, 2026, 01:54 AM UTC· resolved Oct 13, 2026, 01:52 AM UTC

  1. investigating Oct 11, 2026, 01:54 AM UTC

    We are currently investigating this issue.

  2. investigating Oct 11, 2026, 02:05 AM UTC

    We are continuing to investigate this issue.

  3. investigating Oct 15, 2026, 08:10 AM UTC

    We are continuing to investigate this issue.

  4. investigating Oct 15, 2026, 03:27 PM UTC

    We are continuing to investigate this issue.

  5. investigating Oct 16, 2026, 03:11 AM UTC

    We are continuing to investigate this issue.

  6. resolved Oct 18, 2026, 07:51 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 9, 2026 Деградация: PDS (Предиктивный обзвон), Списки обзвона 56m Robotic campaigns, Call lists, Agent campaigns, PDS

Started Oct 09, 2026, 12:15 PM UTC· resolved Oct 09, 2026, 01:12 PM UTC

  1. investigating Oct 09, 2026, 06:10 PM UTC

    Система предиктивного обзвона (PDS) испытывает трудности в регионе Russia 2. Исходящие кампании могут не инициировать вызовы или не соединять отвеченные линии с операторами. Наблюдаются проблемы с сервисом списков обзвона в регионе Russia 2. Автоматизированные списки могут не загружаться, не обновляться или не обрабатывать контакты.

  2. resolved Oct 09, 2026, 06:12 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor October 9, 2026 Деградация: Биллинг / Платёжные сервисы 9d Control panel

Started Oct 09, 2026, 08:00 AM UTC· resolved Oct 18, 2026, 08:09 AM UTC

  1. investigating Oct 18, 2026, 08:02 AM UTC

    Фиксируются неполадки в работе раздела биллинга (Platform) и отчётов по расходам в регионе Russia. Инженеры работают над устранением сбоя.

  2. investigating Oct 18, 2026, 08:03 AM UTC

    We are continuing to investigate this issue.

Read the full incident report →

Major October 7, 2026 Сбой: ACD (Распределение вызовов) 5d 3h ACD

Started Oct 07, 2026, 10:31 PM UTC· resolved Oct 13, 2026, 01:52 AM UTC

  1. investigating Oct 09, 2026, 01:37 PM UTC

    Автоматическое распределение вызовов (ACD) испытывает сбои в регионе Russia 2. Входящие вызовы могут неправильно направляться к доступным операторам.

  2. monitoring Oct 15, 2026, 07:17 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 16, 2026, 10:57 AM UTC

    This incident has been resolved.

Read the full incident report →

Major October 7, 2026 Сбой: Панель управления (Kit), Рабочее место оператора (Kit), Мессенджеры (Kit) 5d 15h Messaging, Control panel, Workspace

Started Oct 07, 2026, 10:31 PM UTC· resolved Oct 13, 2026, 01:52 PM UTC

  1. investigating Oct 08, 2026, 04:35 AM UTC

    В настоящее время мы фиксируем проблему в работе платформы Voximplant Kit в регионе RU2. Наблюдаются сбои при подключении, проблемы со сменой статусов операторов.

  2. investigating Oct 16, 2026, 06:34 AM UTC

    We are continuing to investigate this issue.

  3. resolved Oct 18, 2026, 07:42 AM UTC

    This incident has been resolved.

Read the full incident report →

Major October 4, 2026 Outage: Control panel (Kit), Workspace (Kit) 45m Control panel, Workspace

Started Oct 04, 2026, 06:28 AM UTC· resolved Oct 04, 2026, 07:14 AM UTC

  1. investigating Oct 04, 2026, 06:28 AM UTC

    We are experiencing a problem with changing statuses in the Voximplant Kit in the Kazakhstan region.

  2. resolved Oct 04, 2026, 07:14 AM UTC

    This incident has been resolved.

Read the full incident report →

Major October 3, 2026 Outage: PSTN connectivity - outbound 12m PSTN connectivity - outbound, PSTN outbound

Started Oct 03, 2026, 04:04 PM UTC· resolved Oct 03, 2026, 04:16 PM UTC

  1. investigating Oct 03, 2026, 04:04 PM UTC

    We are currently experiencing an issue with outbound calls in the US region.

  2. resolved Oct 03, 2026, 04:16 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 14, 2026 Degradation: Messaging (Kit) 12h Messaging

Started Sep 14, 2026, 06:00 PM UTC· resolved Sep 15, 2026, 06:00 AM UTC

  1. investigating Sep 14, 2026, 09:19 PM UTC

    Messaging services in Voximplant Kit are experiencing issues in the Brazil region (Node 9). Text channels may be delayed or unavailable.

  2. resolved Sep 16, 2026, 03:57 AM UTC

    This incident has been resolved.

Read the full incident report →

Major September 7, 2026 Outage: SMS 22m SMS

Started Sep 07, 2026, 04:33 PM UTC· resolved Sep 07, 2026, 04:56 PM UTC

  1. investigating Sep 07, 2026, 04:33 PM UTC

    We are experiencing issues with outbound SMS delivery in the Europe region (Node 2). Messages may be delayed or fail to send entirely.

  2. resolved Sep 07, 2026, 04:56 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 6, 2026 Voximplant Kit campaign processing delay 1h 34m PSTN connectivity - outbound, PSTN connectivity - inbound

Started Sep 06, 2026, 06:07 PM UTC· resolved Sep 06, 2026, 07:42 PM UTC

  1. investigating Sep 06, 2026, 07:47 PM UTC

    Мы фиксируем проблемы с установлением и маршрутизацией вызовов в регионе Russia.

  2. resolved Sep 06, 2026, 07:50 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 3, 2026 PSTN connectivity degradation 45m PSTN connectivity - outbound, PSTN outbound, PSTN outbound

Started Sep 03, 2026, 10:36 AM UTC· resolved Sep 03, 2026, 11:22 AM UTC

  1. investigating Sep 03, 2026, 10:59 AM UTC

    We are currently investigating this issue.

  2. resolved Sep 03, 2026, 11:39 AM UTC

    This incident has been resolved.

Read the full incident report →

Major August 30, 2026 Наблюдаются проблемы с исходящими звонками с некоторых мобильных номеров в регионе Россия. 19h 4m PSTN connectivity - outbound, PSTN outbound, PSTN outbound

Started Aug 30, 2026, 05:15 PM UTC· resolved Aug 31, 2026, 12:19 PM UTC

  1. investigating Aug 31, 2026, 07:14 AM UTC

    We are currently investigating this issue.

  2. resolved Aug 31, 2026, 12:19 PM UTC

    This incident has been resolved.

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Major August 27, 2026 Возможны перебои в приеме входящих звонков с телефонной сети общего пользования (PSTN) во Владивостоке. 5d PSTN inbound, PSTN inbound, PSTN connectivity - inbound

Started Aug 27, 2026, 06:44 AM UTC· resolved Sep 01, 2026, 07:07 AM UTC

  1. investigating Aug 30, 2026, 05:12 PM UTC

    We are currently investigating this issue.

  2. resolved Sep 01, 2026, 08:10 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 26, 2026 Деградация: Звонки в ТФОП 10h 27m Whatsapp messaging

Started Aug 26, 2026, 09:30 PM UTC· resolved Aug 27, 2026, 07:58 AM UTC

  1. investigating Aug 27, 2026, 05:11 AM UTC

    Некоторые звонки в РФ регионе могут не проходить.

  2. resolved Aug 27, 2026, 07:58 AM UTC

    This incident has been resolved.

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Minor August 20, 2026 Degradation: Control panel (Kit) 1h 51m Control panel

Started Aug 20, 2026, 06:58 AM UTC· resolved Aug 20, 2026, 08:49 AM UTC

  1. investigating Aug 20, 2026, 06:58 AM UTC

    We are experiencing issues with sending system emails from the mail service. There may be difficulties receiving email notifications in the Europe region.

  2. resolved Aug 20, 2026, 08:49 AM UTC

    This incident has been resolved.

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Notice August 19, 2026 We are currently experiencing issues with the delivery of automated system notifications and messages from some of our addresses, such as [email protected], [email protected], [email protected], and others. 4d 23h

Started Aug 19, 2026, 04:40 PM UTC· resolved Aug 24, 2026, 04:27 PM UTC

  1. investigating Aug 23, 2026, 09:18 AM UTC

    Users may not receive emails regarding password recovery or account registration for our services.

  2. identified Aug 23, 2026, 09:20 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Aug 26, 2026, 11:21 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 10, 2026 Деградация: SMS – SMS

Started Aug 10, 2026, 10:22 AM UTC· resolved Aug 10, 2026, 10:22 AM UTC

  1. investigating Aug 10, 2026, 10:22 AM UTC

    Наблюдаются проблемы с доставкой SMS в регионе Russia. Сообщения могут задерживаться или не отправляться. Обновление: проблема устранена. Все сервисы работают в штатном режиме. Приносим извинения за неудобства.

  2. resolved Aug 10, 2026, 10:22 AM UTC

    This incident has been resolved.

Read the full incident report →