Voximplant incident

Problem with switching operator statuses for some customers in the US region

Major Resolved View vendor source →
Started
Apr 23, 2026, 06:40 PM UTC
Resolved
Apr 23, 2026, 06:55 PM UTC
Duration
15m
Detected by Pingoru
Apr 23, 2026, 06:40 PM UTC

Affected components

Agent campaignsACDSoftphonePDS

Update timeline

  1. investigating Apr 23, 2026, 06:53 PM UTC

    We are currently investigating this issue.

  2. monitoring Apr 23, 2026, 07:11 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 23, 2026, 07:52 PM UTC

    This incident has been resolved.

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