Voximplant incident
Degradation: PSTN connectivity - inbound, PSTN connectivity - outbound, SIP connectivity
Ongoing since 09:45 AM UTC, affecting PSTN inbound and PSTN connectivity - outbound and 1 more.
We are observing an incident affecting the establishment and routing of inbound calls in the Europe. Users may experience a partial degradation of inbound voice services, with potential routing failures for calls originating from mobile and fixed-line networks (PSTN). We are observing an incident affecting outbound call establishment and routing in the Europe region. A partial degradation of outbound voice services is being observed, which may result in call routing failures to mobile and fixed-line networks (PSTN). We are observing an incident affecting call establishment and routing across SIP trunks and softphones in the Europe region. Users may experience a partial degradation of SIP-based voice services.
Affected components
Update timeline
- investigating Oct 29, 2026, 10:49 AM UTC
We are observing an incident affecting the establishment and routing of inbound calls in the Europe. Users may experience a partial degradation of inbound voice services, with potential routing failures for calls originating from mobile and fixed-line networks (PSTN). We are observing an incident affecting outbound call establishment and routing in the Europe region. A partial degradation of outbound voice services is being observed, which may result in call routing failures to mobile and fixed-line networks (PSTN). We are observing an incident affecting call establishment and routing across SIP trunks and softphones in the Europe region. Users may experience a partial degradation of SIP-based voice services.
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