Voximplant incident

Degradation: Workspace (Kit)

Resolved after 10 hours 40 minutes, affecting Workspace, on October 20, 2026.

investigating Oct 20, 2026, 05:43 PM UTC

Users may experience issues with changing statuses and receiving calls via the Voximplant Kit web softphone in the Brazil region (Node 9). Engineers are actively working on a fix.

Started
Oct 20, 2026, 05:43 PM UTC
Resolved
Oct 21, 2026, 04:24 AM UTC
Duration
10h 40m
Detected by Pingoru
Oct 20, 2026, 05:43 PM UTC

Affected components

Workspace

Update timeline

  1. investigating Oct 20, 2026, 05:43 PM UTC

    Users may experience issues with changing statuses and receiving calls via the Voximplant Kit web softphone in the Brazil region (Node 9). Engineers are actively working on a fix.

  2. resolved Oct 21, 2026, 04:24 AM UTC

    This incident has been resolved.

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