Voximplant incident
Some customers in the KZ region experience audibility during calls
Voximplant experienced a major incident on December 10, 2025 affecting WebRTC connectivity and Softphone, lasting 4h 55m. The incident has been resolved; the full update timeline is below.
Affected components
WebRTC connectivitySoftphone
Update timeline
- investigating Dec 10, 2025, 09:23 AM UTC
We are currently investigating this issue.
- resolved Dec 10, 2025, 11:45 AM UTC
This incident has been resolved.