Voximplant incident

Partial unavailability of vox and kit services in US region

Minor Resolved View vendor source →

Voximplant experienced a minor incident on January 20, 2026 affecting Robotic campaigns and Call lists and 1 more component, lasting 6h 15m. The incident has been resolved; the full update timeline is below.

Started
Jan 20, 2026, 09:05 PM UTC
Resolved
Jan 21, 2026, 03:20 AM UTC
Duration
6h 15m
Detected by Pingoru
Jan 20, 2026, 09:05 PM UTC

Affected components

Robotic campaignsCall listsAgent campaignsPDS

Update timeline

  1. investigating Jan 21, 2026, 03:17 AM UTC

    We are currently investigating this issue.

  2. resolved Jan 21, 2026, 03:20 AM UTC

    This incident has been resolved.