Voximplant incident

Partial unavailability of vox and kit services in US region

Resolved after 6 hours 15 minutes, affecting Robotic campaigns and Call lists and 1 more, on January 20, 2026.

investigating Jan 21, 2026, 03:17 AM UTC

We are currently investigating this issue.

Started
Jan 20, 2026, 09:05 PM UTC
Resolved
Jan 21, 2026, 03:20 AM UTC
Duration
6h 15m
Detected by Pingoru
Jan 20, 2026, 09:05 PM UTC

Affected components

Robotic campaignsCall listsAgent campaignsPDS

Update timeline

  1. investigating Jan 21, 2026, 03:17 AM UTC

    We are currently investigating this issue.

  2. resolved Jan 21, 2026, 03:20 AM UTC

    This incident has been resolved.

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