Voximplant incident

Issue with sending A2P SMS messages.

Major Resolved View vendor source →

Voximplant experienced a major incident on January 21, 2026 affecting SMS, lasting 1d 5h. The incident has been resolved; the full update timeline is below.

Started
Jan 21, 2026, 08:25 AM UTC
Resolved
Jan 22, 2026, 02:00 PM UTC
Duration
1d 5h
Detected by Pingoru
Jan 21, 2026, 08:25 AM UTC

Affected components

SMS

Update timeline

  1. investigating Jan 21, 2026, 02:47 PM UTC

    Issue with sending A2P SMS messages. A2P SMS messages remain stuck with the status "Queued" RU region

  2. investigating Jan 21, 2026, 03:14 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Jan 22, 2026, 06:39 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 23, 2026, 07:34 AM UTC

    This incident has been resolved.