Voximplant incident

Partial failure in sending messages/templates via WhatsApp in the RU/KZ region.

Major Resolved View vendor source →

Voximplant experienced a major incident on February 4, 2026 affecting Messaging and Messaging and 1 more component, lasting 3h 46m. The incident has been resolved; the full update timeline is below.

Started
Feb 04, 2026, 06:20 AM UTC
Resolved
Feb 04, 2026, 10:06 AM UTC
Duration
3h 46m
Detected by Pingoru
Feb 04, 2026, 06:20 AM UTC

Affected components

MessagingMessagingMessagingWhatsapp messagingWhatsapp messaging

Update timeline

  1. investigating Feb 04, 2026, 11:15 AM UTC

    We are currently investigating this issue.

  2. resolved Feb 04, 2026, 11:18 AM UTC

    This incident has been resolved.