Voximplant incident

Call distribution failures to KIT/Platfrom agents in LATAM

Major Resolved View vendor source →

Voximplant experienced a major incident on April 8, 2026 affecting Agent campaigns and PDS, lasting 7h. The incident has been resolved; the full update timeline is below.

Started
Apr 08, 2026, 12:00 PM UTC
Resolved
Apr 08, 2026, 07:00 PM UTC
Duration
7h
Detected by Pingoru
Apr 08, 2026, 12:00 PM UTC

Affected components

Agent campaignsPDS

Update timeline

  1. investigating Apr 08, 2026, 08:50 PM UTC

    We are currently investigating this issue.

  2. resolved Apr 08, 2026, 08:51 PM UTC

    This incident has been resolved.