Voximplant incident

Call distribution failures to KIT/Platfrom agents in LATAM

Resolved after 7 hours, affecting Agent campaigns and PDS, on April 8, 2026.

investigating Apr 08, 2026, 08:50 PM UTC

We are currently investigating this issue.

Started
Apr 08, 2026, 12:00 PM UTC
Resolved
Apr 08, 2026, 07:00 PM UTC
Duration
7h
Detected by Pingoru
Apr 08, 2026, 12:00 PM UTC

Affected components

Agent campaignsPDS

Update timeline

  1. investigating Apr 08, 2026, 08:50 PM UTC

    We are currently investigating this issue.

  2. resolved Apr 08, 2026, 08:51 PM UTC

    This incident has been resolved.

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