Voximplant incident

Difficulties in the operation of Platform and KIT in the US and EU regions (slow loading, long server response times during calls, and 408 errors when placing calls)

Major Resolved View vendor source →

Voximplant experienced a major incident on April 8, 2026 affecting PSTN inbound and PSTN inbound and 1 more component, lasting 4h 37m. The incident has been resolved; the full update timeline is below.

Started
Apr 08, 2026, 10:07 PM UTC
Resolved
Apr 09, 2026, 02:45 AM UTC
Duration
4h 37m
Detected by Pingoru
Apr 08, 2026, 10:07 PM UTC

Affected components

PSTN inboundPSTN inboundSIP inboundSIP inboundPSTN connectivity - outboundPSTN connectivity - outboundPSTN connectivity - inboundPSTN connectivity - inboundPSTN outboundPSTN outbound

Update timeline

  1. investigating Apr 09, 2026, 01:48 AM UTC

    We are currently investigating this issue.

  2. resolved Apr 09, 2026, 03:35 AM UTC

    This incident has been resolved.