Vonage API incident

France Silent Authentication - Service degradation affecting Bouygues Telecom

Minor Resolved View vendor source →

Vonage API experienced a minor incident on August 29, 2026 affecting Verify SilentAuth Europe, lasting 1h 59m. The incident has been resolved; the full update timeline is below.

Started
Aug 29, 2026, 08:26 AM UTC
Resolved
Aug 29, 2026, 10:26 AM UTC
Duration
1h 59m
Detected by Pingoru
Aug 29, 2026, 08:26 AM UTC

Affected components

Verify SilentAuth Europe

Update timeline

  1. investigating Aug 29, 2026, 08:26 AM UTC

    We are currently experiencing degradation of the Silent Authentication service, which is affecting the Bouygues Telecom network. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. Please contact [email protected] if you have any questions.

  2. monitoring Aug 29, 2026, 10:09 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 29, 2026, 10:26 AM UTC

    This incident has been resolved.