Vonage API incident

UK SMS - Delivery degradation towards Lycamobile network

Minor Resolved View vendor source →

Vonage API experienced a minor incident on June 28, 2026 affecting SMS Europe, lasting 15h 27m. The incident has been resolved; the full update timeline is below.

Started
Jun 28, 2026, 03:35 PM UTC
Resolved
Jun 29, 2026, 07:03 AM UTC
Duration
15h 27m
Detected by Pingoru
Jun 28, 2026, 03:35 PM UTC

Affected components

SMS Europe

Update timeline

  1. investigating Jun 28, 2026, 03:35 PM UTC

    We are currently observing SMS delivery degradation towards Lycamobile network. You may experience missing and delayed messages and delivery receipts for outbound messages. We are monitoring closely to resolve the issue and will provide update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

  2. monitoring Jun 29, 2026, 06:19 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 29, 2026, 07:03 AM UTC

    This incident has been resolved.