Vonage API incident

Italy SMS - Delivery degradation towards Telekom Italia Network

Minor Resolved View vendor source →

Vonage API experienced a minor incident on October 12, 2026 affecting SMS Europe, lasting 2h 24m. The incident has been resolved; the full update timeline is below.

Started
Oct 12, 2026, 09:24 AM UTC
Resolved
Oct 12, 2026, 11:49 AM UTC
Duration
2h 24m
Detected by Pingoru
Oct 12, 2026, 09:24 AM UTC

Affected components

SMS Europe

Update timeline

  1. investigating Oct 12, 2026, 09:24 AM UTC

    Please be advised that we are observing SMS delivery degradation towards Telekom Italia Network. We are working towards resolution of the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

  2. monitoring Oct 12, 2026, 11:26 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 12, 2026, 11:49 AM UTC

    This incident has been resolved.