Vonage API incident

UK SMS - Delivery Degradation affecting 3uk Network

Minor Resolved View vendor source →

Vonage API experienced a minor incident on October 12, 2026 affecting SMS Europe, lasting 3h 15m. The incident has been resolved; the full update timeline is below.

Started
Oct 12, 2026, 09:13 AM UTC
Resolved
Oct 12, 2026, 12:28 PM UTC
Duration
3h 15m
Detected by Pingoru
Oct 12, 2026, 09:13 AM UTC

Affected components

SMS Europe

Update timeline

  1. investigating Oct 12, 2026, 09:13 AM UTC

    Please be informed that we are currently observing SMS delivery degradation towards 3uk Network. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

  2. investigating Oct 12, 2026, 10:54 AM UTC

    We are noticing an early recovery signs, will monitor further and provide an update as soon as more information becomes available.

  3. monitoring Oct 12, 2026, 11:45 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 12, 2026, 12:28 PM UTC

    This incident has been resolved.