Vonage API incident

Belgium SMS - Delivery Degradation affecting Proximus (20601)

Vonage API is currently experiencing a minor incident affecting SMS Europe, which began 5h ago. The vendor's full update timeline is below.

Started
Oct 12, 2026, 02:28 AM UTC
Resolved
Ongoing
Duration
● 4h 51m
Detected by Pingoru
Oct 12, 2026, 02:28 AM UTC

Affected components

SMS Europe

Update timeline

  1. investigating Oct 12, 2026, 02:28 AM UTC

    Please be informed that we are currently observing SMS delivery degradation towards Proximus, Belgium. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

  2. monitoring Oct 12, 2026, 06:48 AM UTC

    A fix has been implemented and we are monitoring the results.