Vonage API incident

Israel SMS - Delivery degradation towards Pelephone Network

Minor Resolved View vendor source →

Vonage API experienced a minor incident on October 12, 2026 affecting SMS Middle East & Africa, lasting 2h 8m. The incident has been resolved; the full update timeline is below.

Started
Oct 12, 2026, 07:21 AM UTC
Resolved
Oct 12, 2026, 09:30 AM UTC
Duration
2h 8m
Detected by Pingoru
Oct 12, 2026, 07:21 AM UTC

Affected components

SMS Middle East & Africa

Update timeline

  1. investigating Oct 12, 2026, 07:21 AM UTC

    We are currently observing SMS delivery degradation towards Pelephone Network. You may experience missing and delayed messages and delivery receipts for outbound messages. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. Please contact [email protected] if you have any questions.

  2. monitoring Oct 12, 2026, 08:58 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 12, 2026, 09:30 AM UTC

    This incident has been resolved.