Vonage API incident

Philippines SMS - Delivery Degradation towards Globe and Smart networks

Minor Resolved View vendor source →

Vonage API experienced a minor incident on June 15, 2026 affecting SMS APAC, lasting 23h 39m. The incident has been resolved; the full update timeline is below.

Started
Jun 15, 2026, 07:32 AM UTC
Resolved
Jun 16, 2026, 07:11 AM UTC
Duration
23h 39m
Detected by Pingoru
Jun 15, 2026, 07:32 AM UTC

Affected components

SMS APAC

Update timeline

  1. investigating Jun 15, 2026, 07:32 AM UTC

    We have observed degradation impacting message delivery towards globe and Smart networks. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com.

  2. monitoring Jun 15, 2026, 10:11 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Jun 16, 2026, 05:38 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved Jun 16, 2026, 07:11 AM UTC

    This incident has been resolved.