Vonage API incident

Costa Rica SMS - Degradation affecting Claro CR network

Vonage API experienced a minor incident on June 3, 2026 affecting SMS Latin America, lasting 3h 24m. The incident has been resolved; the full update timeline is below.

Started: Jun 03, 2026, 03:26 AM UTC
Resolved: Jun 03, 2026, 06:50 AM UTC
Duration: 3h 24m
Detected by Pingoru: Jun 03, 2026, 03:26 AM UTC

Affected components

SMS Latin America

Update timeline

investigating Jun 03, 2026, 03:26 AM UTC

Please be informed that we have been notified of SMS delivery degradation towards Claro CR network in Costa Rica. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com
monitoring Jun 03, 2026, 06:38 AM UTC

A fix has been implemented and we are monitoring the results.
resolved Jun 03, 2026, 06:50 AM UTC

This incident has been resolved.