Vonage API incident

United Kingdom SMS - Degradation for SMS towards UK all networks from Long Virtual Numbers

Minor Resolved View vendor source →

Vonage API experienced a minor incident on September 23, 2026 affecting SMS Europe, lasting 4h 59m. The incident has been resolved; the full update timeline is below.

Started
Sep 23, 2026, 10:57 AM UTC
Resolved
Sep 23, 2026, 03:56 PM UTC
Duration
4h 59m
Detected by Pingoru
Sep 23, 2026, 10:57 AM UTC

Affected components

SMS Europe

Update timeline

  1. investigating Sep 23, 2026, 10:57 AM UTC

    We have been notified of SMS delivery degradation towards UK all networks from subset of our UK LVNs. You may observe failure outbound messages. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. Please contact [email protected] if you have any questions.

  2. monitoring Sep 23, 2026, 02:53 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 23, 2026, 03:56 PM UTC

    This incident has been resolved.