Vonage API incident

Ghana SMS - Delivery Degradation towards MTN Network

Vonage API experienced a minor incident on September 23, 2026 affecting SMS Middle East & Africa, lasting 2h 32m. The incident has been resolved; the full update timeline is below.

Started: Sep 23, 2026, 05:41 PM UTC
Resolved: Sep 23, 2026, 08:13 PM UTC
Duration: 2h 32m
Detected by Pingoru: Sep 23, 2026, 05:41 PM UTC

Affected components

SMS Middle East & Africa

Update timeline

investigating Sep 23, 2026, 05:41 PM UTC

We are observing SMS delivery degradation towards Ghana MTN Network. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com
monitoring Sep 23, 2026, 07:26 PM UTC

A fix has been implemented and we are monitoring the results.
resolved Sep 23, 2026, 08:13 PM UTC

This incident has been resolved.