Vonage API incident

Nigeria SMS - Delivery Degradation towards MTN Network

Minor Resolved View vendor source →

Vonage API experienced a minor incident on September 23, 2026 affecting SMS Middle East & Africa, lasting 4h 30m. The incident has been resolved; the full update timeline is below.

Started
Sep 23, 2026, 06:02 PM UTC
Resolved
Sep 23, 2026, 10:33 PM UTC
Duration
4h 30m
Detected by Pingoru
Sep 23, 2026, 06:02 PM UTC

Affected components

SMS Middle East & Africa

Update timeline

  1. investigating Sep 23, 2026, 06:02 PM UTC

    We are observing SMS delivery degradation towards Nigeria MTN Network. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

  2. monitoring Sep 23, 2026, 08:10 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 23, 2026, 10:33 PM UTC

    This incident has been resolved.