Vonage API incident

Philippines SMS - Delivery Degradation towards Globe Telecom

Minor Resolved View vendor source →

Vonage API experienced a minor incident on March 24, 2026 affecting SMS APAC, lasting 1h 9m. The incident has been resolved; the full update timeline is below.

Started
Mar 24, 2026, 12:49 PM UTC
Resolved
Mar 24, 2026, 01:58 PM UTC
Duration
1h 9m
Detected by Pingoru
Mar 24, 2026, 12:49 PM UTC

Affected components

SMS APAC

Update timeline

  1. investigating Mar 24, 2026, 12:49 PM UTC

    We are currently observing SMS delivery degradation towards Philippines Globe Telecom. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. Please contact [email protected] if you have any questions.

  2. monitoring Mar 24, 2026, 01:38 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 24, 2026, 01:58 PM UTC

    This incident has been resolved.