Vonage API incident

Venezuela SMS - Delivery degradation towards Digitel network

Minor Resolved View vendor source →

Vonage API experienced a minor incident on March 25, 2026 affecting SMS Latin America, lasting 5h 59m. The incident has been resolved; the full update timeline is below.

Started
Mar 25, 2026, 10:03 PM UTC
Resolved
Mar 26, 2026, 04:02 AM UTC
Duration
5h 59m
Detected by Pingoru
Mar 25, 2026, 10:03 PM UTC

Affected components

SMS Latin America

Update timeline

  1. investigating Mar 25, 2026, 10:03 PM UTC

    We are currently observing SMS delivery degradation towards Digitel which is impacting SMS traffic. You may experience missing and delayed messages and delivery receipts for outbound messages Digitel network. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact api.support.vonage.com

  2. monitoring Mar 26, 2026, 03:27 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 26, 2026, 04:02 AM UTC

    This incident has been resolved.