Vonage API incident

Indonesia SMS - Delivery Degradation affecting Domestic Brands towards Smartfren network

Minor Resolved View vendor source →
Started
Apr 10, 2026, 06:40 AM UTC
Resolved
Apr 11, 2026, 09:13 AM UTC
Duration
1d 2h
Detected by Pingoru
Apr 10, 2026, 06:40 AM UTC

Affected components

SMS APAC

Update timeline

  1. investigating Apr 10, 2026, 06:40 AM UTC

    We are observing SMS delivery degradation affecting Domestic brands towards Indonesia Smartfren network. We are working with our carrier partners to resolve the issue and will issue an update as soon as more information becomes available. If you have any questions, please contact https://www.vonage.com/support/

  2. monitoring Apr 11, 2026, 08:35 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 11, 2026, 09:13 AM UTC

    This incident has been resolved.

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