Vonage API incident
Video API - Connectivity Service Degradation
Vonage API experienced a notice incident on October 10, 2026 affecting Archiving (Standard) and Media Connection (Standard) and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Archiving (Standard)Media Connection (Standard)Media Connection (Enterprise)
Update timeline
- resolved Oct 10, 2026, 10:15 AM UTC
Vonage services have been fully restored following today's service degradation on Video API connectivity, which began at 2026-10-09 18:46 UTC. Full resolution has been confirmed effective 2026-10-09 18:51 UTC. Thank you for your patience and understanding as we worked to restore services as quickly as possible. If you have any questions, please contact api.support.vonage.com