Volterra incident

Incident Advisory: INC-20260814-494

Resolved after 2 hours 32 minutes, affecting Paris (pa4), France, on August 14, 2026.

resolved Aug 14, 2026, 07:03 PM UTC

The F5 Distributed Cloud team can confirm that the issue affecting the Paris (PA4) Regional Edge and the Global Log Receiver (GLR) service has been fully resolved. We sincerely appreciate your patience and understanding throughout this event. All services are now operating as expected.

Started
Aug 14, 2026, 04:31 PM UTC
Resolved
Aug 14, 2026, 07:03 PM UTC
Duration
2h 32m
Detected by Pingoru
Aug 14, 2026, 04:31 PM UTC

Affected components

Paris (pa4), France

Update timeline

  1. investigating Aug 14, 2026, 04:31 PM UTC

    We are currently investigating a service degradation in the Paris (PA4) region that began around 14th Aug at 14:50 UTC. Engineering teams have observed an increase in 5xx responses and are actively investigating the underlying cause. We are continuing to monitor the situation closely and will provide further updates as more information becomes available.

  2. resolved Aug 14, 2026, 07:03 PM UTC

    The F5 Distributed Cloud team can confirm that the issue affecting the Paris (PA4) Regional Edge and the Global Log Receiver (GLR) service has been fully resolved. We sincerely appreciate your patience and understanding throughout this event. All services are now operating as expected.

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