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This advisory is to inform you that we are currently investigating reports of service degradation affecting GLR logs latency. We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update. Investigation Status: • We have identified potential service impact at 04:38 PM UTC; • Our incident response team has been fully mobilized; • Initial investigation and impact assessment efforts are underway. Next Steps: • A detailed incident notification will be provided within 30 minutes; • Our teams are working to determine the root cause of the incident; • We will share mitigation steps as soon as they become available. We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels. Thank you for your continued support and trust in F5.

The F5 Distributed Cloud has identified a degradation affecting Global Log Receiver (GLR). by now service has been restored and our engineering teams are actively monitoring to ensure continued platform stability. We will provide additional updates as more information becomes available. Please note that there is no traffic interruption and all core Distributed Cloud Console services remain fully operational. We appreciate your patience and understanding.

We are glad to confirm that the previously observed service degradation affecting Global Log Receiver (GLR) has been resolved, and GLR is operating normally. Following service restoration, our engineering teams have continued to monitor the platform to ensure sustained stability, and no further issues have been detected. There was no traffic interruption, and all core F5 Distributed Cloud Console services remained fully operational throughout the event. This incident is now considered closed. Thank you for your patience and understanding. Sincerely, F5 Distributed Cloud

This advisory is to inform you that we are currently investigating reports of service degradation affecting GLR (Global Log Relay) and access logs within the Distributed Cloud environment. We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update. Investigation Status: • We have identified potential service impact at 12:38 PM UTC; • Our incident response team has been fully mobilized; • Initial investigation and impact assessment efforts are underway. Next Steps: • A detailed incident notification will be provided within 30 minutes; • Our teams are working to determine the root cause of the incident; • We will share mitigation steps as soon as they become available. We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels. Thank you for your continued support and trust in F5.

The F5 Distributed Cloud Support Team has identified a delay in access logs appearing in the Distributed Cloud Console UI. Global Log Receiver (GLR) functionality remains at its usual operating levels. All XC Console core services continue to function as expected without disruption. Our engineering team is actively investigating the access log delay to ensure prompt resolution. Updates will be shared as soon as we have more information. Thank you for your patience and understanding.

The F5 Distributed Cloud Team has resolved an issue that was causing a delay in access logs appearing in the Distributed Cloud Console UI. The system is now fully operational, and we will continue to monitor it closely to ensure stability. Thank you for your patience and understanding during this time.

The F5 Distributed Cloud Team has resolved the issue causing delays in access logs appearing in the Distributed Cloud Console UI. The system is fully operational, and access logs have remained stable without further lag. Thank you for your patience and understanding during this time.

This advisory is to inform you that we are currently investigating reports of service degradation affecting Mumbai regional edge. We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update. Investigation Status: • We have identified potential service impact at 08:40 AM UTC; • Our incident response team has been fully mobilized; • Initial investigation and impact assessment efforts are underway. Next Steps: • A detailed incident notification will be provided within 30 minutes; • Our teams are working to determine the root cause of the incident; • We will share mitigation steps as soon as they become available. We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels. Thank you for your continued support and trust in F5.

The F5 Distributed Cloud team has identified a performance degradation issue isolated to Mumbai Regional Edge and is actively investigating the issue. We are committed to resolving this with urgency to minimize the impact on our customer services. We will provide further updates as more information becomes available. We appreciate your patience and understanding

The F5 Distributed Cloud team has identified and corrected the configuration propagation issue at the Mumbai (MB2) Regional Edge. The propagation issue has been resolved, and no further customer impact is expected. We are currently monitoring the environment to ensure continued stability. We appreciate your patience and will provide a final update once we confirm that full service stability is maintained.

The F5 Distributed Cloud team had successfully resolved the issue affecting the connectivity in Mumbai Regional Edge (MB2), and after an extensive period of monitoring, we can confirm that no further impact was observed. We appreciate your patience and understanding while we worked to resolve this matter. If you continue to experience any issues or have further questions, please don't hesitate to reach out to our support team.

This advisory is to inform you that we are currently investigating reports of service degradation affecting CDN services in Dallas (DAL3). We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update. Investigation Status: • We have identified potential service impact at 09:00 UTC. • Our incident response team has been fully mobilized. • Initial investigation and impact assessment efforts are underway. Next Steps: • A detailed incident notification will be provided within 30 minutes; • Our teams are working to determine the root cause of the incident; • We will share mitigation steps as soon as they become available. We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels. Thank you for your continued support and trust in F5.

The F5 Distributed Cloud team has identified an issue with the CDN Edge in Dallas (DAL3) and is working diligently on corrective measures to restore full functionality. Please note that there might be an increase in latency faced by customers as traffic will get automatically routed towards the nearest edge location. We appreciate your patience and understanding as we work on resolving this matter. Our teams continue to proactively monitor the situation and will share updates as soon as they become available. If you have any further concerns, please do not hesitate to reach out to us via your established support channels.

The F5 Distributed Cloud team is pleased to inform you that a fix has been implemented and the issue has been resolved. The CDN edge in Dallas (DAL3) has been enabled back for customer traffic. We will continue to proactively monitor the situation to ensure the stability of our services. Should you encounter any issue, please do not hesitate to reach out to us via your established channels.

The F5 Distributed Cloud team had successfully resolved the issue affecting CDN edge connectivity in Dallas (DAL3), and after an extensive period of monitoring, we can confirm that no further impact was observed. We appreciate your patience and understanding while we worked to resolve this matter. If you continue to experience any issues or have further questions, please don't hesitate to reach out to our support team.

This advisory is to inform you that we are currently investigating reports of service degradation which affected Bot Defense services in multiple regions. We understand this may be affecting your operations and we are committed to providing transparent and timely updates as more information becomes available. While we gather more information, we recommend monitoring the progress on this site (https://www.f5cloudstatus.com/) for the latest update. Investigation Status: • We have identified potential service impact at 07/24/2026, 10:55 UTC; • Our incident response team has been fully mobilized; • Initial investigation and impact assessment efforts are underway. Next Steps: • A detailed incident notification will be provided once we have more information; • Our teams are working to determine the root cause of the incident; • We will share mitigation steps as soon as they become available. We appreciate your patience as we work to resolve this situation. If you are experiencing a critical business impact, please contact our support team through your established channels. Thank you for your continued support and trust in F5.

Between 2026-07-24 10:55 UTC and 11:15 UTC, a service degradation was observed due to an External Cloud Provider issue. This possibly affected communication between F5 services and customer origins, resulting in increased 5xx errors and higher origin latency. The issue was confirmed to be related to the Cloud Provider and not F5 Distributed Cloud infrastructure. The issue has been fully resolved, and services are operating normally. If you continue to experience any issues, please reach out to our support team through your established channels. We apologize for any inconvenience caused and appreciate your understanding.