Volterra incident

Informational : F5 Distributed Cloud Services DNS Status Display Issue – Service Fully Operational

Resolved after 37 days 6 hours, affecting DNS, on May 6, 2026.

resolved Jun 12, 2026, 08:42 PM UTC

Our investigation confirmed that the DNS service remained fully operational throughout the observed timeframe, and no actual service impact occurred. We would like to inform you that this incident has now been closed. We apologize for any confusion this may have caused and appreciate your understanding.

Started
May 06, 2026, 02:17 PM UTC
Resolved
Jun 12, 2026, 08:42 PM UTC
Duration
37d 6h
Detected by Pingoru
May 06, 2026, 02:17 PM UTC

Affected components

DNS

Update timeline

  1. monitoring May 06, 2026, 02:17 PM UTC

    We’d like to inform you that the DNS service was incorrectly displayed as ‘down’ on the Statuspage between May 5, 10:23 UTC and May 6, 9:58 UTC due to a cosmetic UI issue. Our team has verified that the service remained fully operational throughout this period. The status has now been corrected to reflect the actual availability, although it may take a short while for the update to be fully visible across the Statuspage. We apologize for any confusion this may have caused and appreciate your understanding

  2. resolved Jun 12, 2026, 08:42 PM UTC

    Our investigation confirmed that the DNS service remained fully operational throughout the observed timeframe, and no actual service impact occurred. We would like to inform you that this incident has now been closed. We apologize for any confusion this may have caused and appreciate your understanding.

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