Resolved after 23 minutes, affecting Platform (OCPP 1.6), on October 19, 2026.
This issue should now be resolved and all services are restored to normal functionality. Please don’t hesitate to reach out to [email protected] if you have any further questions or if you’re still seeing any unexpected behaviour
Affected components
Update timeline
- investigating Oct 19, 2026, 12:16 PM UTC
We're seeing issues with our OCPP 1.6 connection layer where some chargers may appear offline or unresponsive. Charging sessions in progress are not affected. Our team is aware and investigating the issue. We'll update you here as soon as we have more information.
- investigating Oct 19, 2026, 12:16 PM UTC
We're seeing issues with our OCPP 1.6 connection layer where some chargers may appear offline or unresponsive. Charging sessions in progress are not affected. Our team is aware and investigating the issue. We'll update you here as soon as we have more information.
- identified Oct 19, 2026, 12:24 PM UTC
We have identified the issue and are working on a fix. We’ll update you here as soon as we have more information.
- identified Oct 19, 2026, 12:24 PM UTC
We have identified the issue and are working on a fix. We’ll update you here as soon as we have more information.
- identified Oct 19, 2026, 12:26 PM UTC
We have implemented a fix and are monitoring for recovery. We’ll let you know when we are confident in our recovery.
- identified Oct 19, 2026, 12:26 PM UTC
We have implemented a fix and are monitoring for recovery. We’ll let you know when we are confident in our recovery.
- resolved Oct 19, 2026, 12:39 PM UTC
This issue should now be resolved and all services are restored to normal functionality. Please don’t hesitate to reach out to [email protected] if you have any further questions or if you’re still seeing any unexpected behaviour
- resolved Oct 19, 2026, 12:39 PM UTC
This issue should now be resolved and all services are restored to normal functionality. Please don’t hesitate to reach out to [email protected] if you have any further questions or if you’re still seeing any unexpected behaviour
- resolved Oct 19, 2026, 12:39 PM UTC
This issue should now be resolved and all services are restored to normal functionality. Please don’t hesitate to reach out to [email protected] if you have any further questions or if you’re still seeing any unexpected behaviour
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