Volt Time incident
Slower dashboard while we process past charging sessions
Resolved after 3 hours 13 minutes, affecting Platform (Web Portal) and Platform (App) and 1 more, on October 26, 2026.
This issue should now be resolved and all services are restored to normal functionality. Please don’t hesitate to reach out to [email protected] if you have any further questions or if you’re still seeing any unexpected behaviour
Affected components
Update timeline
- monitoring Oct 26, 2026, 06:41 PM UTC
We moved charging sessions to a new processing system and are now running every charging session since 1 January 2026 through it. The energy of a small number of past sessions can change slightly as a result. This runs for a few more hours and puts extra load on our database, so the dashboard and the API can respond slower than usual. Chargers keep charging as usual. Earlier today, from 18:10 to 18:17 UTC, the dashboard was unavailable or returned errors. That is resolved.
- monitoring Oct 26, 2026, 06:41 PM UTC
We moved charging sessions to a new processing system and are now running every charging session since 1 January 2026 through it. The energy of a small number of past sessions can change slightly as a result. This runs for a few more hours and puts extra load on our database, so the dashboard and the API can respond slower than usual. Chargers keep charging as usual. Earlier today, from 18:10 to 18:17 UTC, the dashboard was unavailable or returned errors. That is resolved.
- resolved Oct 26, 2026, 09:55 PM UTC
This issue should now be resolved and all services are restored to normal functionality. Please don’t hesitate to reach out to [email protected] if you have any further questions or if you’re still seeing any unexpected behaviour
- resolved Oct 26, 2026, 09:55 PM UTC
This issue should now be resolved and all services are restored to normal functionality. Please don’t hesitate to reach out to [email protected] if you have any further questions or if you’re still seeing any unexpected behaviour
- resolved Oct 26, 2026, 09:55 PM UTC
This issue should now be resolved and all services are restored to normal functionality. Please don’t hesitate to reach out to [email protected] if you have any further questions or if you’re still seeing any unexpected behaviour
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