Volt Time Outage History
Volt Time is up right nowPingoru has recorded 20 incidents for Volt Time: 20 in the last 12 months and 7 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 6 | 5 of 720 (1%) |
| May 2026 | 0 | 0 of 744 (0%) |
| June 2026 | 4 | 3 of 720 (0%) |
| July 2026 | 1 | 1 of 744 (0%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 2 | 1 of 720 (0%) |
| October 2026 | 5 | 4 of 744 (1%) |
| November 2026 | 0 | 0 of 44 (0%) |
Incidents, newest first
Minor October 26, 2026 Slower dashboard while we process past charging sessions 3h 13m Platform (Web Portal), Platform (App), Developers (REST API)
Started Oct 26, 2026, 06:41 PM UTC· resolved Oct 26, 2026, 09:55 PM UTC
- monitoring Oct 26, 2026, 06:41 PM UTC
We moved charging sessions to a new processing system and are now running every charging session since 1 January 2026 through it. The energy of a small number of past sessions can change slightly as a result. This runs for a few more hours and puts extra load on our database, so the dashboard and the API can respond slower than usual. Chargers keep charging as usual. Earlier today, from 18:10 to 18:17 UTC, the dashboard was unavailable or returned errors. That is resolved.
- resolved Oct 26, 2026, 09:55 PM UTC
This issue should now be resolved and all services are restored to normal functionality. Please don’t hesitate to reach out to [email protected] if you have any further questions or if you’re still seeing any unexpected behaviour
Critical October 26, 2026 REST API Outage 7m Platform (Web Portal), Platform (App), Developers (REST API)
Started Oct 26, 2026, 06:10 PM UTC· resolved Oct 26, 2026, 06:17 PM UTC
- identified Oct 26, 2026, 06:10 PM UTC
We're seeing issues with our REST API where customers may see increased error rates and latencies. Requests may time out or return 5xx errors. Our team is aware and investigating the issue. We'll update you here as soon as we have more information.
- resolved Oct 26, 2026, 06:17 PM UTC
This issue should now be resolved and all services are restored to normal functionality. Please don’t hesitate to reach out to [email protected] if you have any further questions or if you’re still seeing any unexpected behaviour
Critical October 26, 2026 Connectivity Issues with RoboCharge 30m Integrations (RoboCharge)
Started Oct 26, 2026, 05:41 PM UTC· resolved Oct 26, 2026, 06:11 PM UTC
- identified Oct 26, 2026, 05:43 PM UTC
RoboCharge is currently experiencing connectivity issues, which may prevent connected chargers from accepting new charging sessions. The issue is outside of our direct control, but our team is monitoring the situation and will provide updates as more information becomes available.
- monitoring Oct 26, 2026, 05:57 PM UTC
We’re seeing signs of recovery and service metrics are continuing to improve. We’ll provide another update once we’re confident the issue has been fully resolved.
- resolved Oct 26, 2026, 06:11 PM UTC
This issue should now be resolved and all services are restored to normal functionality. Please don’t hesitate to reach out to [email protected] if you have any further questions or if you’re still seeing any unexpected behaviour
Major October 26, 2026 Web Portal Degradation 5m Platform (Web Portal)
Started Oct 26, 2026, 11:40 AM UTC· resolved Oct 26, 2026, 11:45 AM UTC
- investigating Oct 26, 2026, 11:40 AM UTC
We're seeing issues with our Web Portal where customers may see increased error rates and latencies. Requests may time out or return 5xx errors. Our team is aware and investigating the issue. We'll update you here as soon as we have more information.
- monitoring Oct 26, 2026, 11:44 AM UTC
We have implemented a fix and are monitoring for recovery. We’ll let you know when we are confident in our recovery.
- resolved Oct 26, 2026, 11:45 AM UTC
This issue should now be resolved and all services are restored to normal functionality. Please don’t hesitate to reach out to [email protected] if you have any further questions or if you’re still seeing any unexpected behaviour
Major October 19, 2026 OCPP Connectivity Issues 23m Platform (OCPP 1.6)
Started Oct 19, 2026, 12:16 PM UTC· resolved Oct 19, 2026, 12:39 PM UTC
- investigating Oct 19, 2026, 12:16 PM UTC
We're seeing issues with our OCPP 1.6 connection layer where some chargers may appear offline or unresponsive. Charging sessions in progress are not affected. Our team is aware and investigating the issue. We'll update you here as soon as we have more information.
- identified Oct 19, 2026, 12:24 PM UTC
We have identified the issue and are working on a fix. We’ll update you here as soon as we have more information.
- identified Oct 19, 2026, 12:26 PM UTC
We have implemented a fix and are monitoring for recovery. We’ll let you know when we are confident in our recovery.
- resolved Oct 19, 2026, 12:39 PM UTC
This issue should now be resolved and all services are restored to normal functionality. Please don’t hesitate to reach out to [email protected] if you have any further questions or if you’re still seeing any unexpected behaviour
Major September 30, 2026 Outage at Chargee 25m Integrations (Chargee)
Started Sep 30, 2026, 09:29 AM UTC· resolved Sep 30, 2026, 09:54 AM UTC
- investigating Sep 30, 2026, 09:29 AM UTC
We're seeing issues with Chargee where data synchronisation may be delayed or incomplete. Charging sessions may charge slower as usual. Our team is aware and investigating the issue. We'll update you here as soon as we have more information.
- identified Sep 30, 2026, 09:52 AM UTC
A fix has been implemented and we are monitoring for recovery. We’ll let you know when we are confident in the recovery.
- resolved Sep 30, 2026, 09:54 AM UTC
This issue should now be resolved and all services are restored to normal functionality. Please don’t hesitate to reach out to [email protected] if you have any further questions or if you’re still seeing any unexpected behaviour
Major September 1, 2026 Connectivity Issues with Last Mile Solutions 17m Integrations (Last Mile Solutions)
Started Sep 01, 2026, 11:33 AM UTC· resolved Sep 01, 2026, 11:50 AM UTC
- identified Sep 01, 2026, 11:39 AM UTC
Last Mile Solutions is currently experiencing connectivity issues, which may prevent connected chargers from accepting new charging sessions. The issue is outside of our direct control, but our team is monitoring the situation and will provide updates as more information becomes available.
- monitoring Sep 01, 2026, 11:44 AM UTC
We’re seeing signs of recovery and service metrics are continuing to improve. We’ll provide another update once we’re confident the issue has been fully resolved.
- resolved Sep 01, 2026, 11:50 AM UTC
This issue should now be resolved and all services are restored to normal functionality. Please don’t hesitate to reach out to [email protected] if you have any further questions or if you’re still seeing any unexpected behaviour
Major July 22, 2026 OCPP Connectivity Issues 39m
Started Jul 22, 2026, 12:51 PM UTC· resolved Jul 22, 2026, 01:30 PM UTC
- investigating Jul 22, 2026, 12:51 PM UTC
We're seeing issues with our OCPP 1.6 connection layer where some chargers may appear offline or unresponsive. Charging sessions in progress are not affected. Our team is aware and investigating the issue. We'll update you here as soon as we have more information.
- identified Jul 22, 2026, 12:53 PM UTC
We have identified the issue and are working on a fix. We’ll update you here as soon as we have more information.
- identified Jul 22, 2026, 12:59 PM UTC
We have implemented a fix and are monitoring for recovery. We’ll let you know when we are confident in our recovery.
- resolved Jul 22, 2026, 01:30 PM UTC
We resolved an issue causing some charger boot requests to fail after a Cloud deployment. A cached record created by the previous application version was incompatible with the newly deployed version, resulting in elevated HTTP 500 responses. We removed the affected cache path, and boot processing has returned to normal. Please don’t hesitate to reach out to [email protected] if you have any further questions or if you’re still seeing any unexpected behaviour.
Major June 23, 2026 Connectivity Issues with E-Flux by Road 9m
Started Jun 23, 2026, 01:39 PM UTC· resolved Jun 23, 2026, 01:48 PM UTC
- identified Jun 23, 2026, 01:39 PM UTC
E-Flux by Road is currently experiencing connectivity issues that may cause connected chargers to appear offline. The issue is outside of our direct control, but our team is monitoring the situation and will provide updates as more information becomes available. As a workaround, [you may temporarily remove them as an operator](https://support.plugchoice.com/en/articles/10057636-operators-explained) from affected chargers. Please be aware that this may impact reimbursement and other services managed through their platform.
- resolved Jun 23, 2026, 01:48 PM UTC
This issue should now be resolved and all services are restored to normal functionality. Please don’t hesitate to reach out to [email protected] if you have any further questions or if you’re still seeing any unexpected behaviour
Minor June 19, 2026 Queue Processing Delays 1h 53m
Started Jun 19, 2026, 10:48 AM UTC· resolved Jun 19, 2026, 12:42 PM UTC
- investigating Jun 19, 2026, 10:48 AM UTC
We're experiencing delays in queue processing that may impact platform functionality. Customers may notice slower email delivery, delays in settings changes taking effect, and longer processing times for queued tasks. Our team is investigating and working to restore normal performance.
- identified Jun 19, 2026, 10:53 AM UTC
We have identified the issue and are working on a fix. We’ll update you here as soon as we have more information.
- monitoring Jun 19, 2026, 12:02 PM UTC
We have implemented a fix and are monitoring for recovery. We’ll let you know when we are confident in our recovery.
- resolved Jun 19, 2026, 12:42 PM UTC
This issue should now be resolved and all services are restored to normal functionality. Please don’t hesitate to reach out to [email protected] if you have any further questions or if you’re still seeing any unexpected behaviour
Major June 18, 2026 Connectivity Issues with E-Flux / Road.io 17m
Started Jun 18, 2026, 02:27 PM UTC· resolved Jun 18, 2026, 02:45 PM UTC
- identified Jun 18, 2026, 02:27 PM UTC
Road.io is currently experiencing minor connectivity issues that may cause connected chargers to appear offline. The issue is outside of our direct control, but our team is monitoring the situation and will provide updates as more information becomes available. As a workaround, [you may temporarily remove them as an operator](https://support.plugchoice.com/en/articles/10057636-operators-explained) from affected chargers. Please be aware that this may impact reimbursement and other services managed through their platform.
- resolved Jun 18, 2026, 02:45 PM UTC
This issue should now be resolved and all services are restored to normal functionality. Please don’t hesitate to reach out to [email protected] if you have any further questions or if you’re still seeing any unexpected behaviour
Critical June 18, 2026 Connectivity Issues with Robo Charge 50m
Started Jun 18, 2026, 01:45 PM UTC· resolved Jun 18, 2026, 02:35 PM UTC
- identified Jun 18, 2026, 01:45 PM UTC
Robo Charge is currently experiencing connectivity issues that may cause connected chargers to appear offline. The issue is outside of our direct control, but our team is monitoring the situation and will provide updates as more information becomes available. As a workaround, [you may temporarily remove them as an operator](https://support.plugchoice.com/en/articles/10057636-operators-explained) from affected chargers. Please be aware that this may impact reimbursement and other services managed through their platform. See our operator guide for instructions on managing operators.
- monitoring Jun 18, 2026, 02:14 PM UTC
We’re seeing signs of recovery and service metrics are continuing to improve. We’ll provide another update once we’re confident the issue has been fully resolved.
- resolved Jun 18, 2026, 02:35 PM UTC
This issue should now be resolved and all services are restored to normal functionality. Please don’t hesitate to reach out to [email protected] if you have any further questions or if you’re still seeing any unexpected behaviour
Minor April 17, 2026 Email Delivery Issues at Joulo.nl 7m
Started Apr 17, 2026, 01:36 PM UTC· resolved Apr 17, 2026, 01:43 PM UTC
- investigating Apr 17, 2026, 01:36 PM UTC
- resolved Apr 17, 2026, 01:43 PM UTC
Minor April 17, 2026 Statistics Unavailable 24m
Started Apr 17, 2026, 10:54 AM UTC· resolved Apr 17, 2026, 11:19 AM UTC
- investigating Apr 17, 2026, 10:54 AM UTC
- identified Apr 17, 2026, 11:01 AM UTC
- resolved Apr 17, 2026, 11:19 AM UTC
Minor April 10, 2026 Email Delivery Issues Affecting Registration and Password Reset 1h 4m
Started Apr 10, 2026, 11:15 AM UTC· resolved Apr 10, 2026, 12:20 PM UTC
- identified Apr 10, 2026, 11:15 AM UTC
- resolved Apr 10, 2026, 12:30 PM UTC
Critical April 9, 2026 Outage at Chargee 3h 28m
Started Apr 09, 2026, 08:37 AM UTC· resolved Apr 09, 2026, 12:06 PM UTC
- investigating Apr 09, 2026, 08:37 AM UTC
- identified Apr 09, 2026, 10:25 AM UTC
- monitoring Apr 09, 2026, 11:28 AM UTC
- resolved Apr 09, 2026, 12:06 PM UTC
Critical April 6, 2026 Full Platform Outage 7m
Started Apr 06, 2026, 09:48 AM UTC· resolved Apr 06, 2026, 09:55 AM UTC
- investigating Apr 06, 2026, 09:48 AM UTC
- identified Apr 06, 2026, 09:49 AM UTC
- identified Apr 06, 2026, 09:51 AM UTC
- resolved Apr 06, 2026, 09:55 AM UTC
Minor April 6, 2026 Statistics unavailable –
Started Apr 06, 2026, 08:48 AM UTC· resolved Apr 06, 2026, 08:48 AM UTC
- identified Apr 06, 2026, 08:50 AM UTC
We're seeing issues with statistics where some dashboards may be unavailable. Chargers are not affected. Our team is aware and has identified the issue. We'll update you here as soon as we have more information.
- resolved Apr 06, 2026, 08:50 AM UTC
Major March 30, 2026 Web Portal / App Login Issues 4m
Started Mar 30, 2026, 03:32 PM UTC· resolved Mar 30, 2026, 03:37 PM UTC
- investigating Mar 30, 2026, 03:32 PM UTC
- identified Mar 30, 2026, 03:33 PM UTC
- monitoring Mar 30, 2026, 03:34 PM UTC
- resolved Mar 30, 2026, 03:37 PM UTC
Major March 11, 2026 OCPP Connectivity Issues 4m
Started Mar 11, 2026, 11:44 PM UTC· resolved Mar 11, 2026, 11:48 PM UTC
- investigating Mar 11, 2026, 11:44 PM UTC
- monitoring Mar 11, 2026, 11:46 PM UTC
- resolved Mar 11, 2026, 11:48 PM UTC