Volt Time incident

Web Portal Degradation

Major

Resolved after 5 minutes, on October 26, 2026.

resolved Oct 26, 2026, 11:45 AM UTC

This issue should now be resolved and all services are restored to normal functionality. Please don’t hesitate to reach out to [email protected] if you have any further questions or if you’re still seeing any unexpected behaviour

Started
Oct 26, 2026, 11:40 AM UTC
Resolved
Oct 26, 2026, 11:45 AM UTC
Duration
5m
Detected by Pingoru
Oct 26, 2026, 11:40 AM UTC

Update timeline

  1. investigating Oct 26, 2026, 11:40 AM UTC

    We're seeing issues with our Web Portal where customers may see increased error rates and latencies. Requests may time out or return 5xx errors. Our team is aware and investigating the issue. We'll update you here as soon as we have more information.

  2. monitoring Oct 26, 2026, 11:44 AM UTC

    We have implemented a fix and are monitoring for recovery. We’ll let you know when we are confident in our recovery.

  3. resolved Oct 26, 2026, 11:45 AM UTC

    This issue should now be resolved and all services are restored to normal functionality. Please don’t hesitate to reach out to [email protected] if you have any further questions or if you’re still seeing any unexpected behaviour

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