Volt Time incident

OCPP Connectivity Issues

Major Resolved

Volt Time experienced a major incident on October 19, 2026, lasting 23m. The incident has been resolved; the full update timeline is below.

Started
Oct 19, 2026, 12:16 PM UTC
Resolved
Oct 19, 2026, 12:39 PM UTC
Duration
23m
Detected by Pingoru
Oct 19, 2026, 12:16 PM UTC

Update timeline

  1. investigating Oct 19, 2026, 12:16 PM UTC

    We're seeing issues with our OCPP 1.6 connection layer where some chargers may appear offline or unresponsive. Charging sessions in progress are not affected. Our team is aware and investigating the issue. We'll update you here as soon as we have more information.

  2. identified Oct 19, 2026, 12:24 PM UTC

    We have identified the issue and are working on a fix. We’ll update you here as soon as we have more information.

  3. identified Oct 19, 2026, 12:26 PM UTC

    We have implemented a fix and are monitoring for recovery. We’ll let you know when we are confident in our recovery.

  4. resolved Oct 19, 2026, 12:39 PM UTC

    This issue should now be resolved and all services are restored to normal functionality. Please don’t hesitate to reach out to [email protected] if you have any further questions or if you’re still seeing any unexpected behaviour