VoIP.ms incident

Call Detail Records - San Jose 1 & 2

Minor Resolved

VoIP.ms experienced a minor incident on June 4, 2026 affecting VoIP.ms Platform (Call Detail Records) and Point of Presence: United States (San Jose 1, CA) and 1 more component, lasting 11h 15m. The incident has been resolved; the full update timeline is below.

Started
Jun 04, 2026, 02:07 AM UTC
Resolved
Jun 04, 2026, 01:23 PM UTC
Duration
11h 15m
Detected by Pingoru
Jun 04, 2026, 02:07 AM UTC

Affected components

VoIP.ms Platform (Call Detail Records)Point of Presence: United States (San Jose 1, CA)Point of Presence: United States (San Jose 2, CA)

Update timeline

  1. investigating Jun 04, 2026, 02:07 AM UTC

    We are investigating a network issue affecting the Call Detail Records report on San Jose 1 & 2 servers. You may experience delay in seeing your calls reflected. This issue does not affect the calls service or connectivity. Our team is working diligently to resolve this situation as soon as possible. We apologize for any inconvenience this may cause.

  2. resolved Jun 04, 2026, 01:23 PM UTC

    This incident has been resolved.