VoIP.ms incident

Customer Portal

Minor Resolved

VoIP.ms experienced a minor incident on October 6, 2026 affecting Main Website (Customer Portal), lasting 22m. The incident has been resolved; the full update timeline is below.

Started
Oct 06, 2026, 05:09 PM UTC
Resolved
Oct 06, 2026, 05:31 PM UTC
Duration
22m
Detected by Pingoru
Oct 06, 2026, 05:09 PM UTC

Affected components

Main Website (Customer Portal)

Update timeline

  1. investigating Oct 06, 2026, 05:09 PM UTC

    We are investigating an issue with the Customer Portal. This issue does not affect calls, SMS, fax or any other active service functionality. Our team is working diligently to resolve this situation as soon as possible. We apologize for any inconvenience this may cause.

  2. identified Oct 06, 2026, 05:17 PM UTC

    Our team has identified the issue affecting the Customer Portal and is actively working on implementing a fix. We are closely monitoring the situation and will provide further updates as soon as more information becomes available. We appreciate your patience and understanding while we work to restore full functionality.

  3. resolved Oct 06, 2026, 05:31 PM UTC

    The issue has been resolved. Thank you for your patience and understanding while our team worked to address it. We will continue monitoring the Customer Portal to help ensure that the issue does not recur.