VoIP.ms incident

Incoming and Outgoing Calls - Toronto, ON Service Area

Minor Ongoing

VoIP.ms is currently experiencing a minor incident affecting Voice (Inbound Calls) and Voice (Outbound Calls), which began 4h ago. The vendor's full update timeline is below.

Started
Oct 16, 2026, 03:06 PM UTC
Resolved
Ongoing
Duration
● 4h 18m
Detected by Pingoru
Oct 16, 2026, 03:06 PM UTC

Affected components

Voice (Inbound Calls)Voice (Outbound Calls)

Update timeline

  1. investigating Oct 16, 2026, 03:06 PM UTC

    One of our upstream carriers is currently experiencing an issue affecting outgoing and incoming calls to Toronto, ON service area. You may experience issues like silence, dropped calls or connectivity issues while making calls. We are diligently working with them in order to restore the service.

  2. identified Oct 16, 2026, 03:46 PM UTC

    The issue has been identified as a fiber-optic cable fault, and the teams have already been dispatched to carry out the necessary repairs.