VoIP.ms incident

Inbound call one-way audio issue affecting Ontario, CA DID numbers

Minor Resolved

VoIP.ms experienced a minor incident on October 7, 2026 affecting Voice (Inbound Calls), lasting 52m. The incident has been resolved; the full update timeline is below.

Started
Oct 07, 2026, 07:36 PM UTC
Resolved
Oct 07, 2026, 08:29 PM UTC
Duration
52m
Detected by Pingoru
Oct 07, 2026, 07:36 PM UTC

Affected components

Voice (Inbound Calls)

Update timeline

  1. investigating Oct 07, 2026, 07:36 PM UTC

    One of our Canadian providers is currently experiencing one-way audio for inbound calls received by Ontario, Canada DID numbers. Our provider is working on it as a High Priority. We'll provide additional updates once they're available.

  2. identified Oct 07, 2026, 08:25 PM UTC

    Our carrier was able to narrow down the issue to some Bell Circuits. They have rerouted traffic from their circuits until the issue is fully resolved. Calls are operating normally at this time.

  3. resolved Oct 07, 2026, 08:29 PM UTC

    Our provider confirmed that the issue has been resolved.