VoIP.ms incident
CDR and Call Recording Records – Los Angeles 4
Ongoing since 03:46 PM UTC, affecting Point of Presence: United States (Los Angeles 4, CA).
We sincerely apologize, as we are experiencing issues affecting CDR and Call Recording records on the Los Angeles 4 server. Please note that **calls and services remain fully operational and are not affected**. However, CDR and Call Recording records may experience delays before appearing in your account portal if you are using this server. Our team is once again in direct contact with the provider, actively working to identify the cause and implement a permanent solution to prevent this issue from recurring. We sincerely apologize for the inconvenience and appreciate your continued patience and understanding.
Affected components
Update timeline
- investigating Nov 11, 2026, 03:46 PM UTC
We sincerely apologize, as we are experiencing issues affecting CDR and Call Recording records on the Los Angeles 4 server. Please note that **calls and services remain fully operational and are not affected**. However, CDR and Call Recording records may experience delays before appearing in your account portal if you are using this server. Our team is once again in direct contact with the provider, actively working to identify the cause and implement a permanent solution to prevent this issue from recurring. We sincerely apologize for the inconvenience and appreciate your continued patience and understanding.
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