VoIP.ms incident

US Calls to 411 Directory Assistance

Minor

Ongoing since 10:22 PM UTC, affecting Voice (Outbound Calls).

investigating Nov 10, 2026, 10:22 PM UTC

We are currently aware of an issue where calls to special service code 411 (Directory Assistance) are not connecting properly when calling with a US caller ID. Our team will investigate and resolve as soon as possible. We apologize for any inconvenience this may cause.

Started: Nov 10, 2026, 10:22 PM UTC
Resolved: Ongoing
Duration: ● 1h 27m
Detected by Pingoru: Nov 10, 2026, 10:22 PM UTC

Affected components

Voice (Outbound Calls)

Update timeline

investigating Nov 10, 2026, 10:22 PM UTC

We are currently aware of an issue where calls to special service code 411 (Directory Assistance) are not connecting properly when calling with a US caller ID. Our team will investigate and resolve as soon as possible. We apologize for any inconvenience this may cause.

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