VoIP.ms incident

[Identified] VoIPms - SMS/MMS service to SIP - Inbound/Outbound SMS via SIP

Notice Resolved

VoIP.ms experienced a notice incident on October 5, 2026 affecting Messaging (Inbound Messaging) and Messaging (Outbound Messaging) and 1 more component, lasting 1d. The incident has been resolved; the full update timeline is below.

Started
Oct 05, 2026, 07:07 PM UTC
Resolved
Oct 06, 2026, 07:52 PM UTC
Duration
1d
Detected by Pingoru
Oct 05, 2026, 07:07 PM UTC

Affected components

Messaging (Inbound Messaging)Messaging (Outbound Messaging)Messaging (Messaging Center)Messaging (Short Message Peer-to-Peer (SMPP))

Update timeline

  1. investigating Oct 05, 2026, 07:07 PM UTC

    We are aware of an issue affecting the SMS/MMS service via SIP (softphone applications) and SMPP. The messaging service is still available via email, web portal and API. Our engineering team is already working to fix this issue as soon as possible. We apologize for any inconvenience this may cause.

  2. monitoring Oct 05, 2026, 09:24 PM UTC

    We identified a problem with our SMS/MMS SIP service that could cause delayed or failed outbound messages and brief service disruption. We applied a fix and confirmed is working again. We are monitoring the service closely.

  3. monitoring Oct 06, 2026, 06:59 PM UTC

    We are scheduling emergency maintenance to apply an important update to our systems. We will post updates on this page as needed. Thank you for your patience.

  4. resolved Oct 06, 2026, 07:52 PM UTC

    This incident has been resolved.