VoIP.ms incident

Emergency Services - PSAP Incident Notification INC3761899

Minor Ongoing

VoIP.ms is currently experiencing a minor incident affecting Voice (Emergency Services (e911)), which began 2d ago. The vendor's full update timeline is below.

Started
Oct 14, 2026, 10:28 PM UTC
Resolved
Ongoing
Duration
● 2d 5h
Detected by Pingoru
Oct 14, 2026, 10:28 PM UTC

Affected components

Voice (Emergency Services (e911))

Update timeline

  1. investigating Oct 14, 2026, 10:28 PM UTC

    $1b

  2. identified Oct 16, 2026, 02:55 PM UTC

    We are continuing to work on a fix for this incident.

  3. identified Oct 16, 2026, 02:58 PM UTC

    _A service disruption has been identified that potentially affects you or your end users; details can be found below._ **_Geographic Area and/or PSAPs Potentially Affected:_** FCC ID 7703 - Burlington Police Department, MA FCC ID 3167 - Framingham Police Department, MA FCC ID 7788 - Milford Police Department, MA **_Impact of the issue:_** Incident Team continues to investigate. Calls destined for Burlington Police Department, MA; Framingham Police Department, MA are being answered by Milford Police Department, MA. Incident Command will continue to request hourly updates from the circuit provider(s). _We’ll continue providing updates regularly and as soon as they become available._