VoIP.ms incident

Customer Portal

Minor Resolved

VoIP.ms experienced a minor incident on October 5, 2026 affecting Main Website (Customer Portal), lasting 30m. The incident has been resolved; the full update timeline is below.

Started
Oct 05, 2026, 08:37 PM UTC
Resolved
Oct 05, 2026, 09:08 PM UTC
Duration
30m
Detected by Pingoru
Oct 05, 2026, 08:37 PM UTC

Affected components

Main Website (Customer Portal)

Update timeline

  1. investigating Oct 05, 2026, 08:37 PM UTC

    We are investigating an issue with the Customer Portal. This issue does not affect calls, SMS, fax or any other active service functionality. Our team is working diligently to resolve this situation as soon as possible. We apologize for any inconvenience this may cause. \-- Nous investiguons une problématique avec le portail client. Ce problème n'affecte pas les appels, SMS, fax ou toute autre fonctionnalité. Notre équipe travaille avec diligence pour résoudre cette situation dans les plus brefs délais. Nous nous excusons pour tout dérangement que cela pourrait causer.

  2. monitoring Oct 05, 2026, 08:44 PM UTC

    We implemented a fix and are currently monitoring the result.

  3. resolved Oct 05, 2026, 09:08 PM UTC

    This incident has been resolved.