VoIP.ms incident

API and Reseller performance.

Notice Resolved

VoIP.ms experienced a notice incident on September 19, 2026 affecting VoIP.ms Platform (REST API) and Reseller Interface (White-label Portal (v1.0)) and 1 more component, lasting 5d 23h. The incident has been resolved; the full update timeline is below.

Started
Sep 19, 2026, 04:30 PM UTC
Resolved
Sep 25, 2026, 03:53 PM UTC
Duration
5d 23h
Detected by Pingoru
Sep 19, 2026, 04:30 PM UTC

Affected components

VoIP.ms Platform (REST API)Reseller Interface (White-label Portal (v1.0))Reseller Interface (White-label Portal (v2.0))Reseller Interface (Hostname (HTTP/HTTPS))

Update timeline

  1. investigating Sep 19, 2026, 04:30 PM UTC

    We have received reports of delays in API response times. Our team is aware of the issue and is actively investigating the situation and working to resolve it as quickly as possible. We appreciate your patience and understanding while we work to restore normal performance.

  2. identified Sep 24, 2026, 12:34 AM UTC

    As part of our ongoing API maintenance, the service may experience brief, intermittent disruptions during a short maintenance window. Thank you for your understanding, and we apologize for any inconvenience this may cause.

  3. monitoring Sep 25, 2026, 03:49 PM UTC

    We implemented a fix and are currently monitoring the result.

  4. resolved Sep 25, 2026, 03:53 PM UTC

    This incident has been resolved.