VitalSource incident

Cloudflare Service Disruption Impacting VitalSource Services

Notice Resolved View vendor source →

VitalSource experienced a notice incident on November 18, 2025, lasting 3h 39m. The incident has been resolved; the full update timeline is below.

Started
Nov 18, 2025, 02:53 PM UTC
Resolved
Nov 18, 2025, 06:33 PM UTC
Duration
3h 39m
Detected by Pingoru
Nov 18, 2025, 02:53 PM UTC

Update timeline

  1. monitoring Nov 18, 2025, 02:53 PM UTC

    We are currently experiencing intermittent availability issues across VitalSource services due to an ongoing incident with our upstream provider, Cloudflare. While Cloudflare updates indicate a fix has been implemented, we are continuing to observe impact on our platforms. We are actively monitoring the situation and Cloudflare's official status updates here: https://www.cloudflarestatus.com/incidents/8gmgl950y3h7

  2. resolved Nov 18, 2025, 06:33 PM UTC

    Cloudflare has reported that its services are currently operating normally. They are no longer observing elevated errors or latency across the Cloudflare network.