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Last checked 1m agoNo incidents right now.
VitalSource is operational right now. Last checked 1m ago; the most recent incident resolved 18d ago.
Real-time VitalSource status, recent outages, and incident history — pulled directly from VitalSource's official status page at https://status.vitalsource.com every 5 minutes. Pingoru tracks 14 VitalSource services and has captured 9 incidents in the last 90 days (99.13% uptime). Get email, Slack, Discord, or webhook alerts the moment VitalSource reports a new incident — free for 5 monitors, no credit card.
Recent outages & incidents
Past 90 days- Bookshelf Online
Timeline · 5 updates
- investigating · Aug 26, 2026, 04:16 PM UTC
We are currently investigating an issue impacting Bookshelf Online.
- monitoring · Aug 26, 2026, 04:24 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring · Aug 26, 2026, 04:25 PM UTC
We are continuing to monitor for any further issues.
- resolved · Aug 26, 2026, 04:30 PM UTC
This incident has been resolved.
- postmortem · Aug 26, 2026, 05:31 PM UTC
On Tuesday, August 25, between approximately 1:50 PM and 2:00 PM ET, and again briefly around 2:45 PM ET, some users encountered errors, slow page loads, or difficulty opening books in Bookshelf Online. A similar disruption occurred on Wednesday, August 26, between approximately 12:06 PM and 12:17 PM ET. Some users also experienced intermittent sign-in problems during these windows. The cause was an internal service dependency that became unstable and stopped accepting new requests. Other parts of the platform, including course material delivery via LMS integrations and e-commerce, were not affected. We have identified the likely trigger for Wednesday's recurrence, are validating a fix, and have hardened this component against recurrence. We are monitoring closely through the remainder of the term start period.
Latest: On Tuesday, August 25, between approximately 1:50 PM and 2:00 PM ET, and again briefly around 2:45 PM ET, some users encountered errors, slow page loads, or difficulty opening book…
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- Bookshelf Online
Timeline · 4 updates
- investigating · Aug 25, 2026, 06:05 PM UTC
We are currently investigating an issue impacting Bookshelf Online.
- monitoring · Aug 25, 2026, 06:27 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved · Aug 25, 2026, 06:40 PM UTC
This incident has been resolved.
- postmortem · Aug 26, 2026, 05:32 PM UTC
On Tuesday, August 25, between approximately 1:50 PM and 2:00 PM ET, and again briefly around 2:45 PM ET, some users encountered errors, slow page loads, or difficulty opening books in Bookshelf Online. A similar disruption occurred on Wednesday, August 26, between approximately 12:06 PM and 12:17 PM ET. Some users also experienced intermittent sign-in problems during these windows. The cause was an internal service dependency that became unstable and stopped accepting new requests. Other parts of the platform, including course material delivery via LMS integrations and e-commerce, were not affected. We have identified the likely trigger for Wednesday's recurrence, are validating a fix, and have hardened this component against recurrence. We are monitoring closely through the remainder of the term start period.
Latest: On Tuesday, August 25, between approximately 1:50 PM and 2:00 PM ET, and again briefly around 2:45 PM ET, some users encountered errors, slow page loads, or difficulty opening book…
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- Bookshelf Online
Timeline · 3 updates
- investigating · Aug 20, 2026, 02:26 PM UTC
We are currently investigating this issue.
- monitoring · Aug 20, 2026, 02:50 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved · Aug 20, 2026, 02:57 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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Timeline · 1 update
- resolved · Aug 05, 2026, 02:14 PM UTC
A networking issue caused an outage of Bookshelf Online from approximately 9:05 to 9:15 AM ET. Service has been fully restored.
Latest: A networking issue caused an outage of Bookshelf Online from approximately 9:05 to 9:15 AM ET. Service has been fully restored.
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- Verba Collect
Timeline · 2 updates
- identified · Aug 04, 2026, 10:29 PM UTC
Section history tracking will be temporarily unavailable for ~24 hours. Collect remains fully functional.
- resolved · Aug 05, 2026, 04:38 PM UTC
All systems operational.
Latest: All systems operational.
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See the full VitalSource outage history
4 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
Browse VitalSource outage history →Or sign up free to get alerts when VitalSource breaks · 10 free monitors · No credit card
- Started Aug 26, 2026, 04:16 PM UTC · Resolved Aug 26, 2026, 04:30 PM UTC · 14m
- Started Aug 25, 2026, 06:05 PM UTC · Resolved Aug 25, 2026, 06:40 PM UTC · 35m
- Started Aug 20, 2026, 02:26 PM UTC · Resolved Aug 20, 2026, 02:57 PM UTC · 31m
- Bookshelf Online Service Disruption ResolvedStarted Aug 05, 2026, 02:14 PM UTC · Resolved Aug 05, 2026, 01:00 PM UTC · —
- Collect Session History Tracking ResolvedStarted Aug 04, 2026, 10:29 PM UTC · Resolved Aug 05, 2026, 04:38 PM UTC · 18h 9m
- Service Degradation ResolvedStarted Jul 20, 2026, 08:16 PM UTC · Resolved Jul 20, 2026, 11:31 PM UTC · 3h 15m
- TextbookX Intermittent Issues ResolvedStarted Jul 07, 2026, 10:41 PM UTC · Resolved Jul 07, 2026, 11:20 PM UTC · 38m
- Started Jun 26, 2026, 09:12 AM UTC · Resolved Jun 26, 2026, 10:11 AM UTC · 58m