Vita Mojo incident

KDS Order Flow Interruption

Minor Resolved View vendor source →

Vita Mojo experienced a minor incident on May 22, 2025 affecting Order Service, lasting 53m. The incident has been resolved; the full update timeline is below.

Started
May 22, 2025, 06:19 PM UTC
Resolved
May 22, 2025, 07:12 PM UTC
Duration
53m
Detected by Pingoru
May 22, 2025, 06:19 PM UTC

Affected components

Order Service

Update timeline

  1. investigating May 22, 2025, 06:19 PM UTC

    We're aware of an issue affecting the arrival of orders on to KDS screens and working to rectify it as soon as possible.

  2. monitoring May 22, 2025, 06:59 PM UTC

    The service is recovering, we are now monitoring performance

  3. resolved May 22, 2025, 07:12 PM UTC

    We have confirmed that the interruption to service is resolved - an incident report will be provided to affected customers as soon as possible